How create an applet that is able to change the email type from Mail to Task

[Anonymous]

Hi,

I’ve been tasked to create an applet that when a user uses a Help Requester (a stand-alone application that sends groupwise mail messages) to report a problem to a technician, the applet will change the email type from Mail to Task so that the task messages won’t show up in the Mailbox of the technicians but they will be able to access them by going to the Task

I have no ideas where to start, so it’d be great if you can recommend the documentation that I need to read and give me the instructions on where and how to go about doing the task

I appreciate your help !

Topic

[Support 1]

Thank you for your enquiry.

We recommend you visit the following sites to learn about the GroupWise client APIs:

• GroupWise Object API
  http://developer.novell.com/ndk/doc/gwobjapi/index.html?gwobjenu/data/h7ikbsqg.html
• GroupWise Tokens
  http://developer.novell.com/ndk/doc/gwtoken/index.html?gwtokens/data/hj8ej8g5.html

In addition, see the Formativ Language Guide, in particular the GroupWise object.

The following method changes the view from Mail message to Task:

  call GroupWise.ViewSwitch("", vwsTask, "Task")

Also, take a look at the free solutions on Formativ Applet Central:

http://www.novell.com/coolsolutions/gwmag/features/a_formativ_applet_central_gw.html

I hope this helps you.

Advansys Support

[Author]

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