Registration Problems with

[Anonymous]

Hi,
we have just bought Formativ with different Solution Packs. One of them – calendar pack – includes the applett “Out of office rule”. We habe to translate the appletts in german (in V1.6 we bought the source code to do so – I’m sad that I am not able to get it for the new sollutions, but thats another problem). I made a copy of the applett before translating the constants (b.t.w.: the const IDS_OPTIONS will not be used, it must be hard coded in the source, because the caption reads allways “options”) and translate the text. After saving I can use the translated copy of the applett but the original applett sais “I have to register the calendar-pack”. Then I made another copy of the Applett for testing purposes … now all three appletts show the Registration-Message!
What can I do ?

Regards,
Mirko Heuer
BauBeCon Wohnen GmbH Hannover
Reseller: GID

Topic

[Support 1a]

Dear Mirko,

Thank you for the heads-up with the IDS_OPTIONS constant. I’ll organise to have this fixed and released ASAP.

In terms of the registration issue, each applet contains a unique code that ties it to one or more Solution Packs. When Formativ loads applets, it checks to see if these codes have been duplicated. If any duplicates are found, it disables secondary applets and displays a message. This is a licencing control feature. I suspect what is happening is that Formativ is detecting the three copies of the same original applet, all of which share the same internal ID. It then flags the second two as duplicates. I think you will have to move the copies you don’t want to use to another location so they don’t get loaded. (You will have to restart the GroupWise client after moving the duplicates) This should solve the problem.

Please let me know if you still have problems.

Regards,

Advansys Support

[Author]

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