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September 12, 2008 at 12:50 am #9017
jimyo
Participant

    GroupWise client version is 7.0.2 HP
    PE version is 2.0
    I can’t see anything wrong with the CSV file, all fields in the Salutation column are populated with correctly formatted data. There are some empty entries in the csv file for other items – is it possible that, even though the affected recipient had complete data in all of the fields that a previous missing entry caused the personalised emailer to ‘trip up’?