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September 8, 2005 at 4:34 pm #8757
Support 1a
Participant

    This sounds like a problem with the GroupWise command that reports if you are in plain text or HTML mode. I recall some issues with this token with some earlier GroupWise clients.

    I need to know the exact release of the GroupWise client you have. Start GroupWise, then from the main menu select Help | About Formativ. When the about box appears select the configuration tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboar into a message addressed to support@advansyscorp.com and we’ll take it from there.

    Regards,

    Advansys Support