Support 3

    Importing large number of contacts can slow down GroupWise process. It is a known issue to GroupWise. To avoid the slowdown, you can try to import emails & calendar items then contacts later.

    >Also, when importing contacts, it seems to have a problem when the contact “book” is 3 three down in the path. No contacts are in the imported contact book.

    Could you provide more information about “the contact “book” is 3 three down in the path”?

    Please check your MAPI configuration, the text below copied from the Personal Outlook Migration help.


    There are well known MAPI configuration issues when running both the GroupWise client and Outlook on the same workstation. Prior to migration, prevent Outlook using the Novell MAPI default settings by configuring the Outlook client to prompt on startup for the MAPI profile to be used.

    You can configure this behavior in the Outlook client under Options | Mail Services | Prompt for a profile to be used. On Windows 2000 or above, you can also set this option by using the Windows Control Panel | Mail | Show Profiles, “When starting Microsoft Outlook, use this profile:” Prompt for a profile to be used. When Outlook starts and prompts you for the profile, select the appropriate one to connect to your Outlook data.

    Once the above MAPI configuration defined, start the Outlook client and review the address books, close the Outlook client. Start the GroupWise client, make sure the address books are related to GroupWise then start the convertion process.

    Advansys Support

    [This message was edited by Support 3 on March 12, 2008 at 03:20 PM.]