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#5531
Support 1a
Participant

This problem normally occurs because one or more key components cannot be found.

You mentioned Runtime works OK – is this on the same machine as you are trying to install Studio?

I have seen this happen when you try to install Formativ under Citrix or Windows Terminal Services, but that doesn’t sound like the issue here.

Could you please send an email to support@advansyscorp.com and we’ll contact you directly.

Regards,

Advansys Support