I tried each of the various options which you suggested and came up with the same results, i.e. whenever there is a new window, such as in composing a new mail or as in forwarding as an attachment then I get an extra line break between the FullName and Title. Otherwise I get no extra line break between FullName and Title. This only happens in compose view is HTML. Various users compose in Plain Text and others in HTML so I need a solution which will work for all. Can you duplicate the problem? Suggest a solution? Thanks for whatever you can offer.