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January 24, 2008 at 3:18 pm #8416
Support 3
Participant

    Could you please let us know which solution you are using or how you creating the mass mailout?

    As we have said earlier, we strongly recommend against using Microsoft Word as your HTML editor. When a Word document is saved as HTML, Word includes HTML codes which make the HTML file incompatible with a GroupWise HTML message.

    Regards,
    Advansys Support