#8417
Support 3
Participant

It appear, you may have incorrect data structure in your CSV file. CSV file usually have one row per line, each column should separated by the ‘,’ or ‘;’ character. You can choose the separator character in the Personalized Emailer solution.

Many of our customer using the CSV as data source and we use it internally. You can try to open the CSV in MS Excel, review the records then save as CSV. No hard return character should exists in column value. You can also test the solution by creating a new CSV file with couple of records from your existing CSV file.

Hope this helps.

Regards,
Advansys Support