Reply To: Formativ Client

[Support 2]

You will not see any menus or buttons etc. unless:

a) you have one or more encoded applets in the local applet folder, i.e. the installation default is c:program filesadvansysformativlocal; or

b) you have published applets to one or more Formativ eDirectory libraries to which the user is subscribed by an associated Formativ Configuration object.

The Formativ Client runtime software will only execute applets which are encoded, or published to eDirectory, by the Formativ Admin application. No applets are automatically installed with the Formativ Client, only with the Formativ Admin product.

The quickest way to check whether everything is OK is to encode one of the shipping Formativ Admin applets:

• on the workstation with Formativ Admin installed, open FormativCentral and right mouse-click on the applet of choice and select Encode (first ensure that the applet integrations are not disabled with the selection at the bottom of the Integrations tab);
• copy the encoded applet from the Formativ Admin Encoded folder, default is c:program filesadvansysformativencoded, to the ‘local’ applet folder on the workstation with Formativ Client installed;
• when you start the GroupWise client you should now see a menu and the applet should be operational.

I hope this helps.

Thanks,

Advansys Support