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Support 3

Thanks for your post.

We haven’t tested Formativ 2.0.2 in Windows 7 shipping release, however, in theory it should work. It was tested with Windows 7 RC2 shortly prior to the final release.

Please restart the machine and run 2.0.2 installer. If issue continue, please rename following files in “C:windowssystem32” folder then try again. You will need to install as Administrator, right click the installer (i.e. formativruntime.exe) and choose “Run as Administrator” option.

1. Rename shgrsdrv.dll to shgrsdrv.dll.bak
2. Rename unvid32.dll to unvid32.dll.bak

Hope this helps.

Advansys Support

[This message was edited by Support 2 on February 07, 2010 at 10:53 PM.]