I do not know what is causing this strange behaviour.

Could you send us your Formativ configuration? To do this, go to the Help menu on the GroupWise client, then select About Formativ… When the dialog appears, go to the Configuration tab, click the button Copy to clipboard then paste the text into your reply. We would prefer that you send an email to support@advansyscorp.com.

Thanking you in advance,
Advansys Support