#9042
Support 1
Participant

    Thank you for the clarifications.

    We have received your email, thank you.

    I think the Message Saver solution has become corrupted. What is the name and version (see file properties) of the installer file that you used for reinstalling? If this is a different installer file than that used for installation on other machines, could you try using a different copy? If no other installer is available, please copy the solution file from another machine where it is working (you should find it in a similar folder to that listed in your initial post above).

    I look forward to your reply.

    Regards,
    Advansys Support