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This type of message normally means a required component is missing or has not been registered. Experience indicates the missing component is most likely to be a GroupWise client component, such as the Object API or Admin API COM objects. This can occur if your GroupWise client has been installed using a ZEN snapshot for example.
A message like this will normally include a very long number (the CLSID). Do you see such a number? If you could let me know the number I would be able to tell you the missing component.
Assuming a missing/unregistered GroupWise component, the easiest way to move forward would be to re-install the GroupWise client from a Novell CD or original software distribution directory. This should ensure all required components are installed and registered.
I hope this helps.
Advansys Support