Reply To: Deletion of GroupWise attachments removes To information

[SonjaB]

Hi,
I’m getting the same problem as Paul Sherry.

When I use the delete attachment applet in my home page that shows all outstanding inbox items both the email and attachment will disappear but will appear when I follow support instructions ie. change home page view settings to look only at home folder.

Does this mean the applet is deleting the attachment and email from the ‘outstanding inbox items’ in my home page and then creating a new email (without attachment) in the home folder and that is why I can’t see it in the home page because it has been set up to look at the original folder where the email came from?

Also can you please adjust the wording in the applet to clearly advise users that the applet is NOT to be used in the sent items folder or archive database as it will delete both the attachment and email.

Unfortunately several of our users have found this issue otherwise it’s a great solution.