Reply To: Lost Admin applet

[Support 2]

Thanks for the report. When you refer to the Administration applet icon, I presume you mean the triangular ‘play’ icon which displays FormativCentral (Formativ Developer and Admin only)?

And under your Applets menu, are the Manage Applets and Start Recording entries missing?

As this is the first report of this issue, to help us pinpoint the problem it would be most appreciated if you could send us the Formativ configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into an email to support@advansyscorp.com.

Thanks and regards,

Advansys Support