/ Forums / Advansys Formativ / Formativ Creator / Lost Admin applet

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    Topic
  • #3557
    gritz
    Participant

    Installed new (1.6) Formativ, now missing my Administration applet icon..I have Run Applets, etc, but missing the administration..any help would be appreciated…(yes, I am in administrator mode..)

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    Replies
  • #5442
    Support 2
    Moderator

    Thanks for the report. When you refer to the Administration applet icon, I presume you mean the triangular ‘play’ icon which displays FormativCentral (Formativ Developer and Admin only)?

    And under your Applets menu, are the Manage Applets and Start Recording entries missing?

    As this is the first report of this issue, to help us pinpoint the problem it would be most appreciated if you could send us the Formativ configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into an email to support@advansyscorp.com.

    Thanks and regards,

    Advansys Support

    #5441
    gritz
    Participant

    The answer to both questions is “Yes”, and I just sent my Config via email..
    Thanks!

    #5443
    Support 1a
    Participant

    Open the Formativ Windows Control Panel applet and ensure all the options under ‘Enable/Disable’ features are checked, then re-start the client. An early version of the 1.6 installer did not always maintain a setting that could cause this to happen.

    Advansys Support

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