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Support 3

Your configuration information shows that custom solutions installed (i.e. irgwmssettings_flexalock.vbf, irgwms_flexalock.vbf, etc). What are the integrations of these custom solutions (i.e GroupWise OnStartup, On message arrival, etc)?

We will recommend you to go through the process of elimination path. Please uninstall all custom solutions, leaving only “Multiple Signatures” the active applet and restart GroupWise and try to reproduce the behaviours. If you unable to see the same behaviour then add one applet at a time.

All the applets are store in the following folder. We will recommend you to make a backup of this folder before uninstalling the applets. Uninstall the applets using Control Panel – “Add or Remove programs” utility.

“C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Applets”

We look forward to hearing from you.

Advansys Support

[This message was edited by Support 3 on May 14, 2006 at 07:01 PM.]