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Nothing changed in the system as far as adding domains, post offices, agents, etc. Perhaps some user objects were added, but the time between first and second testing was simply 15 minutes.
We have no external domains.
I did some more troubleshooting since posting by deleting the trusted app object and recreating. Didn’t work first time. Tried it twice more after letting things synchronize, and now it is working. I am reluctant, however, to purchase the full product if it will not work reliably in our tree. We have a very large environment – over 12,000 user objects, about 50 or 60 post offices and about 25 domains. Thank you for your assistance and your quick response.