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As we currently have no known problems with the eDirectory distribution, it is probable the problem lies in a specific environmental or configuration issue.
When configuring your eDirectory installation, did you follow the steps in the eDirectory Quick Start section of the Studio Users Guide?
In order to identify the problem, we will need to gather information about your installation. Can you please send to support@advansyscorp.com, the following information.
1) The Formativ objects you have created in eDirectory, where they are located and what rights have been assigned to them.
2) The Formativ Studio configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into the email to Support.
After receiving the information above, we should hopefully be able to start tracing the source of the problem.
Regards,
Advansys Support