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#5843
Support 1a
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From the main GroupWise menu, select Help | Formativ Registration Utility. When the registration utility starts, select Formativ Runtime, then enter the registration key you were supplied into the appropriate area at the bottom of the dialog. Repeat the process for the Message Saver pack. You may need to restart GroupWise after this process.

Please let me know if you continue to experience a problem.

Advansys Support