/ Forums / Advansys Formativ / Formativ Runtime / Licensing (runtime and msgsaverpkg)

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    Topic
  • #3692
    sjankov
    Participant

    Hello,

    I had purchased bith the Runtime and the Msg Svr Pack and was running OK on them, but now it says that they are both expired. I can’t find any (*.lic)files to resubmit it… I have order # info , etc, if needed…
    Any ideas?

  • Author
    Replies
  • #5843
    Support 1a
    Participant

    From the main GroupWise menu, select Help | Formativ Registration Utility. When the registration utility starts, select Formativ Runtime, then enter the registration key you were supplied into the appropriate area at the bottom of the dialog. Repeat the process for the Message Saver pack. You may need to restart GroupWise after this process.

    Please let me know if you continue to experience a problem.

    Advansys Support

    #5844
    sjankov
    Participant

    Thanks, I already did that, but the code(s) I had the first time were handwritten notes and neither one worked. I finally found an email with the code for the Msg Svr Pack, but can’t find the code (in an email from ya’ll..) for the runtime lic that I purchesed. I have the original order # but don’t want to give it over the Forums…email me please and I can give you the order # and you can resend my key code for the Runtime (the msg pack lic is OK now..) thanks ,
    sjankov

    #5845
    Support 1
    Participant

    This query is being answered by direct email.

    Advansys Suppport

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