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June 22, 2009 at 5:25 pm #9062
Support 1
Participant

    Thanks for reporting this problem.

    Please provide the following details:

    • The version of Advansys Message Saver Pack (open the Properties of the installer file and go to the Version tab).
    • The Windows version.
    • Is VFU using thin clients with Citrix or Windows Terminal Services?
    • Is the following key defined in the Windows Registry?

      HKEY_CLASSES_ROOTCLSID{E75C1463-2311-4C65-AE84-71B846B54BAF}InprocServer32

      If so, what are the values at Assembly and CodeBase?

    I look forward to your reply.

    Regards,
    Advansys Support