#9062
Support 1
Participant

Thanks for reporting this problem.

Please provide the following details:

  • The version of Advansys Message Saver Pack (open the Properties of the installer file and go to the Version tab).
  • The Windows version.
  • Is VFU using thin clients with Citrix or Windows Terminal Services?
  • Is the following key defined in the Windows Registry?

    HKEY_CLASSES_ROOTCLSID{E75C1463-2311-4C65-AE84-71B846B54BAF}InprocServer32

    If so, what are the values at Assembly and CodeBase?

I look forward to your reply.

Regards,
Advansys Support