/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Multiple Signatures Applet – don’t find signatures / Reply To: Multiple Signatures Applet – don’t find signatures
Thank you for your post. The problem described by bertil_p on the 19th was due to a problem in the Business Solutions Pack applet that has since been rectified.
I am not sure which applet your client is using – ‘multiple signatures_encoded.vbf’ is not the current Business Solutions Pack signatures applet. The shipping, supported applet is called ‘Multiple Signatures_bsp_Flexalock.vbf’, and is available as part of the Business Solutions Pack. I would suggest you ask your client to remove whatever version of the applet they are currently running and install the Business Solutions Pack and try again. If you still have a problem, please email a copy of the applet being used, along with the signatures files, to support@advansyscorp.com.
Advansys Support