/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Archive to go close without reason!

  • Creator
    Topic
  • #5015
    Pascal27
    Participant

    Hi,

    During i archiving a remote mailboxe archive to go close with no messages error or something.

    Any idea of what can cause this?

    Thank you!

  • Author
    Replies
  • #9580
    Support 1
    Participant

    Thanks for reporting this behavior in Archive To Go Creator, which we have not heard of previously.

    At the time Creator closed, was the display indicating that some archiving had been completed?

    Was a process log file created? If Creator had started archiving, this file should be in the target archive folder. Please send the file (zipped if larger than 200 KB) to support@advansyscorp.com.

    Which versions of GroupWise and Archive To Go are you using?

    Regards,
    Advansys Support

    #9583
    Pascal27
    Participant

    Hi,

    Archive to go close before the end of archiving, no display. I use Groupwise 6 and archive to go 1.5.0.0.

    I will send you my logs file.

    Thank you for your help!,
    Pascal

    #9582
    Support 1
    Participant

    We have received your email, thank you.

    Regards,
    Advansys Support

    #9584
    Pascal27
    Participant

    Hi,

    Thank you for your help, all it’s ok now!

    #9581
    Support 1
    Participant

    That’s great news – thanks for letting us know.

    Regards,
    Advansys Support

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