• Creator
    Topic
  • #4682
    wapa
    Participant

      We have recently purchased Formativ licenses for Runtime 2.0, Message Saver Pack, and Multiple Signatures 2.0.

      We have setup some application objects in ZEN for each product. The install for Formative Runtime is running:
      \pathruntime.exe
      parameter /s /r-ourspecific-license#

      The install for Message Saver Pack is:
      \pathformativemessagesaverpack.exe
      parameters /s /r-license.txt
      with the license.txt file contents of:
      Message Saver Pack,ourspecific-license#

      The install for Multiple Signatures 2.0 is:
      \pathmultiple_signatures_solution.exe
      parameters /s /r-license.txt
      with the license.txt file contents of:
      Multiple Signatures 2.0,ourspecific-license#

      I have experienced inconsistent results with the registration of both Formative Signature and Message Saver. Runtime will register without error. However on Formativ Signature and Message Saver, they will sometimes register, sometimes not even show up in the registration utility but will show up in the programs list (and work correclty), sometimes show up in the registration utility but as a trial product. I have tested this on various GroupWise 6.5 support packs and OS’s. There are no constants in how the install behaves.

      Please help.

    • Author
      Replies
    • #8752
      Support 1a
      Participant

        Thank you for your posting. We’ll contact you via direct email regarding this issue.

        Regards,

        Advansys Support

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