• Creator
    Topic
  • #4677
    btitus
    Participant

    After adding a URL for a Web Portal Site and saving the changes the portal works, but if the user closes GroupWise, then goes back in the portal no longer exsists.

  • Author
    Replies
  • #8733
    Support 1
    Participant

    Thank you for your enquiry above.

    Is the problem you mention to do with the Portals solution? In the following I will assume this is true.

    Which version of GroupWise are you using? It’s possible that a known GroupWise defect is causing your Portals configuration to be uneditable. We may need to update Portals with a workaround to this issue.

    Regards,
    Advansys Support

    #8732
    btitus
    Participant

    The servers are GW6.5, the clients are still GW6.
    Workstations are WinXP Pro.
    We did have an initial problem with McAfee preventing some applets to run and with the brilliant assistance here that was resolved with a quick registry tweak.

    #8731
    Support 1
    Participant

    Dear Brian,

    Thank you for the version information. We have confirmed that there is a defect in (at least) GroupWise 6.0.4 which would cause this behaviour.

    I will be contacting you by email to advise you of a workaround to this issue.

    Regards,
    Advansys Support

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