/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Cannot register Out of Office 2.0

  • Creator
    Topic
  • #4740
    cchimera
    Participant

    I purchased a 25 user license and have installed the solution on 4 machines. When I tried to register the 4th machine, the dialog says the sofware was not registered. I am copying and pasting directly from the email (as I did on the other registrations), I’ve even tried typing it in manually. Can you tell me how to get this to register?

  • Author
    Replies
  • #8914
    Support 3
    Participant

    We haven’t heard any report about this issue. May be you can un-install the solution and Formativ and re-install it again. If the problem persist, could you send the Formativ configuration to support@advansyscorp.com. You can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Then paste the text into your reply email (or save it to a plain-text file and include it as an attachment).

    Regards,
    Advansys Support

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