Indexing: Access to the path ….. is denied

[jkarasik]

Howdy.

Downloaded and installed Beta 2. Had an issue where Index creation was failing.
Error title: hey
Message: Access to the path “…userlocals~1temparchive2goidxdatsegments” is denied.
(I have a screen shot of the message if you’d find it useful)

This was during the creation of an archive of a remote mailbox, on the local machine.

As an FYI, turns out that the cause is likely BackupExec Desktop and Laptop Option (DLO) agent. When I disabled that DLO agent and re-ran index creation, it completed successfully without interruption. We have DLO configured to monitors files continuously. My theory is that DLO locks the index file while it is being created. I’ll try this tomorrow on a live mailbox, with and without DLO running…..

The great news is that the Indexing feature works well.

Thanks

Jeff Karasik
http://www.tpl.org

Topic

[Support 1a]

Thank you for the report.

Advansys Support

[Author]

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