/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Attachment not found when forwarding mail from archive

  • Creator
    Topic
  • #4994
    Simon_Comless
    Participant

      Hello,

      when I open an archive and try to forward the message as an attachment (“Simulate Reply/Forward” Archive To Go attaches the file but can not fine the file!
      I double checked the path and indeed – I can’t find the file where it is looking for it.

      I traced this whole process using filemon.exe and found out that the attached file is created but deleted directly afterwards.

      I am using Archive To Go 1.5.0.2.

      Thanks in advance!
      Simon

    • Author
      Replies
    • #9537
      Support 3
      Participant

        Thanks for reporting the issue which I have added to the database.

        Our engineers will review the issue and hopefully we will have an update available next week. We will post something in this thread when the update is available.

        Regards,
        Advansys Support

        #9536
        Support 3
        Participant

          The forward attachments issue has been fixed in Archive To Go 1.5.0.3, please download the latest update.

          Let us know if you have any questions.

          Regards,
          Advansys Support

        Viewing 2 replies - 1 through 2 (of 2 total)
        • You must be logged in to reply to this topic.