/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Missing email after re-indexing archive

  • Creator
    Topic
  • #4947
    pcapelli
    Participant

    Hello – I have a user who is missing all email after a certain date; after we re-indexed his archive. The last dated nail is Jan 28/2006. This is only in his Mailbox(Inbox); email in his cabinet files and archive file is still intact.

    thanks for your help,

    pete

  • Author
    Replies
  • #9413
    Support 2
    Moderator

    Do you mean you manually reindexed the archive and you can no longer find the messages in that date range via Finder?

    Were all the archive volumes accessible to Indexer when you reindexed?

    Can you please send the indexer log file to support@advansyscorp.com.

    Kind Regards,

    Advansys Support

    #9412
    Support 2
    Moderator

    This enquiry has also been responded to via direct email.

    Kind Regards,

    Advansys Support

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