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  • Creator
  • #4947

      Hello – I have a user who is missing all email after a certain date; after we re-indexed his archive. The last dated nail is Jan 28/2006. This is only in his Mailbox(Inbox); email in his cabinet files and archive file is still intact.

      thanks for your help,


    • Author
    • #9413
      Support 2

        Do you mean you manually reindexed the archive and you can no longer find the messages in that date range via Finder?

        Were all the archive volumes accessible to Indexer when you reindexed?

        Can you please send the indexer log file to support@advansyscorp.com.

        Kind Regards,

        Advansys Support

        Support 2

          This enquiry has also been responded to via direct email.

          Kind Regards,

          Advansys Support

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