/ Forums / Advansys Archive To Go, Advansys PST Creator / Advansys PST Creator / Utility Failed to convert continuously previous 100 messages

  • Creator
    Topic
  • #5163
    JCharng
    Participant

    Error message pop up when converting Archive to go to PST, using Create a New Outlook account option.

  • Author
    Replies
  • #9918
    Support 2
    Moderator

    Thank you for your report. To assist us troubleshoot the problem, could you please check that the same problem occurs:

    a) on another machine; and
    b) when using the import into an existing account option?

    Could you please send any logs, screen shots of unique errors and the test results from the suggestions above directly to suppport AT advansyscorp.com.

    Kind Regards,

    Advansys Support

    #9919
    JCharng
    Participant

    a) on another machine; the same error remains.
    and
    b) when using the import into an existing account option?
    when import into an existing account it will functional but take days for one archive to convert and usable due to WAN speed and archive size.

    #9920
    Support 3
    Participant

    We have received your screenshot, thanks. We will contact you via direct email.

    Regards,
    Advansys Support

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