/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Invalid totals with Personalised Emailer Pack 2.0.25

  • Creator
    Topic
  • #4761
    SonjaB
    Participant

    Hi Guys,

    This is minor as I will instruct users to ignore the figures as everything else works well.

    When I tested Personalised Emailer Pack 2.0.25 with GroupWise 7.0.1 13/6/06 I found the totals are incorrect in various media forms ie. sometimes on the summary screen, or in the personalised emailer report, or in the failure log.txt or in the success log.txt.

    For example:
    1. when I ticked the ‘do not filter duplicate recipients’ feature it drafted 297 emails. The 297 figure was correctly displayed on the summary screen but in the personalised emailer report it incorrectly stated it had 284 pending ie. the 13 duplicates that were processed were not counted. Also in the success log.txt it incorrectly listed only 284 emails ie. the 13 duplicates that were processed were not displayed.
    2. when I unticked the ‘do not filter duplicate recipients’ feature it drafted 284 emails as 13 failed due to duplicates. The 284 figure was correctly displayed on the summary screen but it stated 12 failed when it should state 13 failed as there was a triplicate email address. The incorrect failure figure also appeared in the personalised emailer report and failure log.txt.

  • Author
    Replies
  • #8965
    Support 3
    Participant

    Thanks for reporting this behaviour to us. We have added this issue to our enhancement database for future release.

    Please note, we have fixed few issues in version (2.0.28) which we will release once it complete the testing phase. If you are interested to test the updated version then you can download the installer from the URL below:
    http://www.advansyscorp.com/forums/topic/4901057941/

    Please do not hesitate to contact us if you have any questions.

    Regards,
    Advansys Support

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