We have run Archive to Go on a pc to archive a user’s GroupWise. We are getting the following error when trying to run the Archive to Go Viewer. “Access violation at address 005494E8 in module ‘a2goview.exe’. Read of address 0000026c.”
We have tried to rerun Archive 2 Go. The viewer resides on a network drive. However, we have copied it over to the local machine and it still does not work. However, the user has logged on at another machine and ran the viewer from their network drive and it works. We tried creating a new Windows profile on the machine that does not work and run it again. It still does not work. I had read in a previous post on the forums that installing Microsoft’s MSXML 4.0 SP2 has fixed this. I tried that and that did not fix it.
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