/ Forums / Advansys Formativ / Formativ Runtime / Rule name is not unique

  • Creator
    Topic
  • #3646
    Anonymous

    I’m running GroupWise 6.03 on a desktop and a notebook. I’m having the same issue on both, some of the time, when I mark an email as spam with “Block this Junk Email”.

    The error is:
    GroupWise Error [C03E]
    The rule name is not unique
    Enter a rule name that is unique and save the rule again.

    Apparently the rule in question is “Formativ No Spam (Email): 1”

    Any suggestions?

    Dwight

  • Author
    Replies
  • #5721
    Support 1a
    Participant

    I have requested feedback from our Engineering team regarding this issue, and will report back in this thread.

    In the meantime, could you let me know if this problem just started to appear, or has it been an issue for some time?

    Additionally, are you using the same GroupWise account on both the notebook and the desktop?

    Regards,

    Advansys Support

    #5723
    Anonymous

    Yes, it’s the same GroupWise account. It started relatively recently.

    #5722
    Support 1a
    Participant

    We have contacted you directly regarding this issue.

    Advansys Support

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