/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Critical Component

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  • May 3, 2010 at 5:39 am #5064
    kumar1979
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      When i login as administrator i can run archivetogo.exe file but when i login as user then i get error “a critical component of the archive to go access system is missing or invalid”

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    • May 3, 2010 at 6:47 pm #9706
      Support 1
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        Thanks for reporting this problem.

        Which version of Archive To Go do you have installed?

        Unfortunately some earlier versions required Write access to the Archive To Go installation folder, which is usually:

        C:Program FilesAdvansysArchive To Go

        I think you will need to allow Write access to this folder for that user.

        Please let me know how you go.

        Regards,
        Advansys Support

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