• Creator
    Topic
  • #5158
    smoppett
    Participant

    I have created a company stationery that I can use with GroupWise.

    We are sending documents automatically from our accounts system using MAPI, but the emails are not using the stationery. Is it possible to use the stationery when hundreds of emails are being sent through MAPI?

  • Author
    Replies
  • #9905
    Support 2
    Moderator

    Thank you for your enquiry. The Formativ Stationery solution can work only when used within the GroupWise client and not via an external process, such as a MAPI based automation system. This is is why we created the Personalized Emailer, although currently it is supported only for versions up to GroupWise 8. Some customers have successfully used the Personalized Emailer with GroupWise 2012, although we haven’t yet discovered the environmental reason which determines whether it will work within one GroupWise 2012 client environment and not another.

    Kind Regards,

    Advansys Support

    #9906
    smoppett
    Participant
    quote:
    Originally posted by Support 2:
    Thank you for your enquiry. The Formativ Stationery solution can work only when used within the GroupWise client and not via an external process, such as a MAPI based automation system. This is is why we created the Personalized Emailer, although currently it is supported only for versions up to GroupWise 8.

    Thank you for the reply. We are currently using GW8, so that is not a problem. But this solution talks about a database mail merge, which I can see would be useful, but doesn’t mention emails created through MAPI. I could download it and try, but could you clarify this point?

    #9907
    Support 2
    Moderator

    Our Personalized Emailer (PE) solution does not use MAPI and runs within the GroupWise client using our Formativ C3PO framework.

    Kind Regards,

    Advansys Support

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