Multiple Signatures Applet – don’t find signatures

[bertil_p]

Hi,
I have trouble with this applet.
Although I have made signatures and put them in the right directory, they wan’t show up in the applets dialougebox.

I saw that someone else have had the same problem some time ago.

Any thoughts?

Best regards

/Bertil Palmqvist/

Topic

[Support 1a]

Thank you for your question. The applet only ‘sees’ files with the following extensions:

.HTS (HTML Signatures)
.SIG (Text Signatures)

Do your signatures have these extensions?

You might also try using the ‘Select Folder’ button to ensure the applet is looking in the correct folder.

Advansys Support

[bertil_p]

Hi,

I have checked and doubblechecked that information. No faults there. Did You find anything for the other guy with this problem.

I give You my Formative configuration in this post.

Hope You can find something out. This is a feature I would like to use…

Best regards

/Bertil/

**config info removed by Support**

[This message was edited by Support 1 on January 19, 2003 at 05:47 PM.]

[Support 1a]

Thank you for the configuration information. Assuming your signature files are valid, the only other issue I can think of is a corrupt or otherwise missing configuration note (which stores information regarding the location of the signatures). I’ll send you a special applet that resets this note via direct email, along with instructions on it’s use.

Advansys Support

[Support 1a]

A bug was found in the Multiple signatures applet that could cause signatures not to appear if the user, or another application, changed the file type description for .SIG and/or .HTS files in Windows.

An updated version of the applet has been created that fixes the problem, and will be made available for download in the near future.

If any users would like a copy of the updated applet prior to it being made available for general download, please send an email to support@advansyscorp.com, requesting the update applet be emailed to you.

Advansys Support

[Author]

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