/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / “Today View” not working…

  • Creator
    Topic
  • October 21, 2002 at 12:56 pm #4603
    kappadiva
    Participant

      When I click on Formativ Portals at top of folder list, a dialog box flashes in detail view, but then I see nothing except a blank detail view, with name/subject/date headers (my regular inbox view). Am I doing something wrong?…

      BTW…yes, I am running the GroupWise 5.5.7.2 Beta service pack..

      Help….

    • Creator
      Topic
    • Author
      Replies
    • October 21, 2002 at 11:36 pm #8533
      Support 2
      Moderator

        Do any other applet solutions work which use the portals? For example, does the Manage Web Site applet work from the GroupWise main toolbar?

        Do you receive any error messages?

        If you run the Today View from the GroupWise main toolbar, does that work?

        I presume that you did install all files which are supplied with the GroupWise 5.5.7.2 update? I don’t think this is the issue but I just wanted to check.

        Regards,

        Advansys Support

        October 22, 2002 at 4:11 am #8536
        kappadiva
        Participant

          …did all that…to no avail. Yes, I applied the appropriate GW update as described in the Novell technote/TID, and the Formativ install recognized the update. So, I can only assume this is not the problem…

          I’ve since uninstalled all the Formativ stuff and installed a demo of Nexic Symphony. I don’t imagine that they will run concurrently (???) Let me know, so I can make the necessary adjustment. I sure hope I can get this to work. Formativ seems like a much more feature rich application, but Nexic has so far been much less traumatic out of the box…

          October 22, 2002 at 5:36 am #8530
          Support 2
          Moderator

            Formativ and Nexic Symphony should coexist on the same machine.

            When Formativ was installed, did the applet buttons appear on the GroupWise main toolbar?

            If you do reinstall Formativ, could you post your configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into a reply post. This information may help us determine the problem.

            Please let us know if you have any questions.

            Regards,

            Advansys Support

            October 22, 2002 at 5:43 am #8528
            kappadiva
            Participant

              Yes, the toolbars all showed up and many of the applets did work. My first install was of the Developer version. I will reinstall using just the Runtime version. Stay tuned for my next post w/config info included…that is, if it doesn’t work right – otherwise, it’ll be a celebration message 😉

              moi

              October 22, 2002 at 5:58 am #8540
              kappadiva
              Participant

                Seems like the runtime demo version does/does not all the same things as the Developer demo version, so I’m having the same problem…

                Advansys Formativ Runtime – Version 1.5
                Build 1.5.4.0
                Registered: NO (Days Remaining – 30)
                TLS Remaining: 1017
                Caching Protocol: NDAP
                No config object found in NDS – checking the registry

                Operating System:

                Windows 2000

                Internet Explorer

                5.50.4919.2200

                Cache File System:

                NTFS

                Current User Configuration:

                Location of Files

                Data: C:Program FilesAdvansysFormativData
                Local applets: C:Program FilesAdvansysFormativLocal
                Encoded output: C:Program FilesAdvansysFormativEncoded
                Flexalock output: C:Program FilesAdvansysFormativFlexalock
                Applet Config: C:PROGRA~1AdvansysFormativapplet_cfg
                Applet Help: C:PROGRA~1AdvansysFormativapplet_hlp
                Applet Images: C:PROGRA~1AdvansysFormativapplet_img
                Library Backup: C:Program FilesAdvansysFormativData

                Client Options

                Portal Folder Enabled: TRUE
                Portal Folder Deleted Last Session: FALSE
                Portal Folder Name: Formativ Portals
                Display Library Exceptions on startup: TRUE
                Library Exceptions Countdown: FALSE
                Redirect Associations: TRUE
                Menu Caption: A&pplets
                Mode: 127
                Formativ is enabled
                Applet creation is allowed
                Client integrations are enabled
                Formativ menu is enabled
                Favorites menu is enabled
                Applet recording is allowed
                Enable intelligent applet caching
                Do not update applet cache on client startup
                eDirectory Administered: TRUE
                Current Line: 1
                Debug Mode: FALSE
                Exception Dialog: TRUE
                Include Groups in Discovery: TRUE
                List Width: 296
                Max Traversal: 10
                Window Height: 625
                Window Left: 266
                Window State: 0
                Window Top: 153
                Window Width: 874
                Word Limit: 1
                Word Limit Count: 2

                Protocols

                Order: 2
                Override: 0

                LDAP Settings

                Server:
                Port: 389
                Port SSL: 636
                Default Port: 389
                Default Port SSL: 636
                Use SSL: FALSE
                Server Requires Logon: TRUE
                Attempt Authentication: FALSE
                Username:
                Certificate:

                Library Integration Exceptions:

                Formativ File Version Information:

                Advansys Formativ (VBSSAFE.EXE) 1.5 1.5.1.0 17/09/2002 09:06:40 pm
                Advansys Formativ Tray Interface (FORMATIV.EXE) 1.5 1.5.1.0 17/09/2002 09:06:24 pm
                Advansys Formativ Registration Utility (FRMRMG10.EXE) 1.5 1.5.1.0 17/09/2002 09:05:44 pm
                Advansys Formativ Quick Config (QUICKCONFIG.EXE) 1.5 1.5.1.0 17/09/2002 10:44:40 pm
                Advansys Formativ Runtime (FORMATIV.DLL) 1.5 1.5.4.0 08/10/2002 02:34:06 pm
                Advansys Formativ Control Panel Applet (FORMATIV.CPL) 1.5 1.5.1.0 17/09/2002 09:04:46 pm
                Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
                Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.5 1.5.1.0 13/09/2002 03:00:04 pm
                Advansys Formativ Interface Loader (UILOAD.DLL) 1.5 1.5.1.0 13/09/2002 12:27:02 pm
                Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:26 am
                Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:08 am
                Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 11:52:56 am
                Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 11:52:38 am

                LDAP File Version Information:

                Novell LDAP C Library (LDAPSDK.DLL) 2.1.0 2.1.0 15/08/2001 05:01:46 pm
                Novell LDAP Extension APIs (LDAPX.DLL) 2.1.0 2.1.0 15/08/2001 05:04:10 pm
                Novell LDAP SSL Library (LDAPSSL.DLL) 2.1.0 2.1.0 15/08/2001 05:03:34 pm

                GroupWise File Version Information:

                Novell GroupWise 32-bit Windows Client (GRPWISE.EXE) 5.5.7.2 Beta 5.5.7.2 Beta 29/08/2002 11:11:22 am
                GroupWise C3PO Manager (GWDT31.DLL) 5.0 0.01 24/05/2001 11:34:30 pm
                Novell GroupWise 5 Address Book (ADDRBOOK.EXE) 1.1.0.0 1.1.0.377 24/05/2001 08:20:12 pm
                Novell GroupWise 5 Address Book (GWABU1.DLL) 1.1.0.0 1.1.0.748 24/05/2001 11:34:26 pm
                GroupWare Object Library (GWCMA1.DLL) 5.5 2.0 24/05/2001 11:34:28 pm
                GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 1, 0, 0, 1 1, 0, 0, 1 24/05/2001 07:42:30 pm
                GroupWise Attachments ActiveX Control Module (GWATT1.OCX) 1, 0, 0, 1 1, 0, 0, 1 19/08/2002 05:10:00 pm
                GroupWise Notify (NOTIFY.EXE) 1.0 1.0 24/05/2001 07:39:22 pm
                GroupWise Admin API (GWCMB1.DLL) 5.5 2.0 24/05/2001 11:34:30 pm

                GroupWise Interface Language:

                Language: US

                GroupWise Address Books:

                AB Modal From Toolbar: No
                Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
                Delimiter Characters: ,
                Display Name Format: L, F
                Name Search Mode: No

                Third Party Handlers

                DLL1 C:PROGRA~1AdvansysFormativTokenBlocker.dll
                Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
                DLL2 C:NovellGroupWiseNexicNXS260.dll
                Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am
                DLL3 C:NovellGroupWiseNexicNXSY60.dll
                Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am
                DLL4 C:NovellGroupWiseNexicNXSY60.dll
                Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am
                DLL5 C:NovellGroupWiseNexicNXS260.dll
                Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am

                GroupWise C3PO Entries:

                GW.CLIENT
                Nexic Symphony
                Events

                OnReady
                OnShutdown
                Objects

                CommandFactory
                EventMonitor
                Advansys.formativ
                Events

                OnReady
                OnShutDown
                Objects

                CommandFactory
                EventMonitor
                caldll
                Events

                Objects

                CommandFactory
                GWTIP
                Events

                OnReady
                Objects

                CommandFactory
                EventMonitor
                Nexic Contact Manager
                Events

                OnReady
                OnShutdown
                Objects

                CommandFactory
                EventMonitor
                Nexic Shortcut Bar
                Events
                OnReady
                OnShutdown

                Objects
                EventMonitor
                CommandFactory

                GW.CLIENT.WINDOW.ATTACHVIEWER
                Advansys.formativ
                Objects

                CommandFactory
                GW.CLIENT.WINDOW.CALENDAR
                Advansys.formativ
                Objects

                CommandFactory
                GW.CLIENT.WINDOW.FINDRESULTS
                Advansys.formativ
                Objects

                CommandFactory
                GW.MESSAGE
                Nexic Symphony
                Events

                GW#C#COMPOSE
                GW#C#FORWARD
                GW#C#REPLY
                GW#C#RESEND
                Objects

                CommandFactory
                EventMonitor
                Advansys.formativ
                Events

                OnDelivery
                Objects

                EventMonitor
                Nexic Contact Manager
                Objects

                CommandFactory
                GW.MESSAGE.APPOINTMENT
                Advansys.formativ
                Objects

                CommandFactory
                GW.MESSAGE.DISCUSSION
                Advansys.formativ
                Objects

                CommandFactory
                GW.MESSAGE.MAIL
                Advansys.formativ
                Objects

                CommandFactory
                GW.MESSAGE.NOTE
                Advansys.formativ
                Objects

                CommandFactory
                GW.MESSAGE.NOTE.NEXIC.COMPANY
                Nexic Contact Manager
                Events

                GW#C#COMPOSE
                GW#C#FORWARD
                GW#C#INFO
                GW#C#OPEN
                GW#C#REPLY
                GW#C#RESEND
                Objects

                CommandFactory
                EventMonitor
                IconFactory
                GW.MESSAGE.NOTE.NEXIC.CONTACT
                Nexic Contact Manager
                Events

                GW#C#COMPOSE
                GW#C#FORWARD
                GW#C#INFO
                GW#C#OPEN
                GW#C#REPLY
                GW#C#RESEND
                Objects

                CommandFactory
                EventMonitor
                IconFactory
                GW.MESSAGE.NOTE.NEXIC.GROUP
                Nexic Contact Manager
                Events

                GW#C#COMPOSE
                GW#C#FORWARD
                GW#C#INFO
                GW#C#OPEN
                GW#C#REPLY
                GW#C#RESEND
                Objects

                CommandFactory
                EventMonitor
                IconFactory
                GW.MESSAGE.PHONE
                Advansys.formativ
                Objects

                CommandFactory
                GW.MESSAGE.TASK
                Advansys.formativ
                Objects

                CommandFactory

                Trialware Applets:

                Business Solutions Pack 1.5 – Unregistered. 29 Day(s) remaining

                Available Applets:

                C:Program FilesAdvansysFormativLocalAdd or edit message note_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalAddress Book Publisher_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalCalendar Dates Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalCalendar Dates Importer_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalCreate Word mail merge source_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalDay Blocker_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalFind Contacts in Address Books_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalInternet Reply Formatter_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalMessage To Template_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalMultiple Signatures_15_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalNoJunkMail_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalOut of the Office Rule_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalPersonalized Mass Email_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalPortal Manager_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalProxy_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalPublish Folder List to MS Word_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalQuick Recipients_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalSearch and Replace_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalStationery Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalStationery_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalTemplate System_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalToday View_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalVirus Alert_bsp_Flexalock.vbf; Library: ; Int Enabled: No; Favorite: No; Run Menu: Yes
                C:Program FilesAdvansysFormativLocalWeb Site Portals_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes

                October 23, 2002 at 6:50 am #8534
                kappadiva
                Participant

                  Loaded it for first time this morning and it worked for exactly 10 minutes — just long enough for me to set all my most frequently used sites — then all sorts of script errors — then had to relaunch GroupWise — then guess what???

                  No more portals…

                  This is not fun…
                  🙁

                  October 23, 2002 at 4:20 pm #8532
                  Support 2
                  Moderator

                    This sounds like a very unusual problem, particularly with regard to the intermittent nature. Were you able to record all or some of the script errors you mentioned?

                    Regards,

                    Advansys Support

                    October 25, 2002 at 5:19 am #8539
                    kappadiva
                    Participant

                      Actually, no, i didn’t…I’m not sure if I wanna go thru installing it again and having the same problems, if this is as hopeless as it’s beginning to sound…

                      What next?…

                      October 28, 2002 at 11:52 pm #8531
                      Support 2
                      Moderator

                        We’d like to help but we really need specific information about the error messages. We appreciate that you may not wish to spend the time.

                        Regards,

                        Advansys Support

                        October 29, 2002 at 4:55 am #8535
                        kappadiva
                        Participant

                          Unfortunately, I’ve reinstalled it yet again, and still the view does not work, so I can’t even get it to recreate the jscript errors…

                          It’s a shame…I was looking forward to this working…

                          October 29, 2002 at 5:17 am #8537
                          kappadiva
                          Participant

                            What’s wrong? Am I never gonna get this to work unless I purchase this outright?…

                            Why am I not having these problems with the Nexic product?…

                            Not sure what to do – or feel – next…except sad…

                            October 29, 2002 at 5:19 am #8538
                            kappadiva
                            Participant

                              Reinstalled it again…maybe you’ll see something different – cuz I sure don’t…

                              ——————————————
                              Advansys Formativ Developer – Version 1.5
                              Build 1.5.4.0
                              Registered: NO (Days Remaining – 22)
                              TLS Remaining: 1012
                              Caching Protocol: NDAP
                              No config object found in NDS – checking the registry

                              Operating System:

                              Windows 2000

                              Internet Explorer

                              5.50.4919.2200

                              Cache File System:

                              NTFS

                              Current User Configuration:

                              Location of Files

                              Data: C:Program FilesAdvansysFormativData
                              Local applets: C:Program FilesAdvansysFormativLocal
                              Encoded output: C:Program FilesAdvansysFormativEncoded
                              Flexalock output: C:Program FilesAdvansysFormativFlexalock
                              Applet Config: C:PROGRA~1AdvansysFormativapplet_cfg
                              Applet Help: C:PROGRA~1AdvansysFormativapplet_hlp
                              Applet Images: C:PROGRA~1AdvansysFormativapplet_img
                              Library Backup: C:Program FilesAdvansysFormativData

                              Client Options

                              Portal Folder Enabled: TRUE
                              Portal Folder Deleted Last Session: FALSE
                              Portal Folder Name: Formativ Portals
                              Display Library Exceptions on startup: TRUE
                              Library Exceptions Countdown: FALSE
                              Redirect Associations: TRUE
                              Menu Caption: A&pplets
                              Mode: 127
                              Formativ is enabled
                              Applet creation is allowed
                              Client integrations are enabled
                              Formativ menu is enabled
                              Favorites menu is enabled
                              Applet recording is allowed
                              Enable intelligent applet caching
                              Do not update applet cache on client startup
                              eDirectory Administered: TRUE
                              Current Line: 1
                              Debug Mode: FALSE
                              Exception Dialog: TRUE
                              Include Groups in Discovery: TRUE
                              List Width: 296
                              Max Traversal: 10
                              Window Height: 625
                              Window Left: 266
                              Window State: 0
                              Window Top: 153
                              Window Width: 874
                              Word Limit: 1
                              Word Limit Count: 2

                              Protocols

                              Order: 2
                              Override: 0

                              LDAP Settings

                              Server:
                              Port: 389
                              Port SSL: 636
                              Default Port: 389
                              Default Port SSL: 636
                              Use SSL: FALSE
                              Server Requires Logon: TRUE
                              Attempt Authentication: FALSE
                              Username:
                              Certificate:

                              Library Integration Exceptions:

                              Formativ File Version Information:

                              Advansys Formativ (VBSSAFE.EXE) 1.5 1.5.1.0 17/09/2002 09:06:40 pm
                              Advansys Formativ Tray Interface (FORMATIV.EXE) 1.5 1.5.1.0 17/09/2002 09:06:24 pm
                              Advansys Formativ Registration Utility (FRMRMG10.EXE) 1.5 1.5.1.0 17/09/2002 09:05:44 pm
                              Advansys Formativ Quick Config (QUICKCONFIG.EXE) 1.5 1.5.1.0 17/09/2002 10:44:40 pm
                              Advansys Formativ Developer (FORMATIV.DLL) 1.5 1.5.4.0 08/10/2002 02:35:28 pm
                              Advansys Formativ Control Panel Applet (FORMATIV.CPL) 1.5 1.5.1.0 17/09/2002 09:04:46 pm
                              Advansys Formativ Applet Generator (SCRIPTGEN.DLL) 1.5 1.5.1.0 13/09/2002 12:03:28 pm
                              Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.5 1.5.1.0 13/09/2002 11:50:44 am
                              Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
                              Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.5 1.5.1.0 13/09/2002 03:00:04 pm
                              Advansys Formativ Interface Loader (UILOAD.DLL) 1.5 1.5.1.0 13/09/2002 12:27:02 pm
                              Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:26 am
                              Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:08 am
                              Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 11:52:56 am
                              Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 11:52:38 am

                              LDAP File Version Information:

                              Novell LDAP C Library (LDAPSDK.DLL) 2.1.0 2.1.0 15/08/2001 05:01:46 pm
                              Novell LDAP Extension APIs (LDAPX.DLL) 2.1.0 2.1.0 15/08/2001 05:04:10 pm
                              Novell LDAP SSL Library (LDAPSSL.DLL) 2.1.0 2.1.0 15/08/2001 05:03:34 pm

                              GroupWise File Version Information:

                              Novell GroupWise 32-bit Windows Client (GRPWISE.EXE) 5.5.7.2 Beta 5.5.7.2 Beta 29/08/2002 10:11:22 am
                              GroupWise C3PO Manager (GWDT31.DLL) 5.0 0.01 24/05/2001 10:34:30 pm
                              Novell GroupWise 5 Address Book (ADDRBOOK.EXE) 1.1.0.0 1.1.0.377 24/05/2001 07:20:12 pm
                              Novell GroupWise 5 Address Book (GWABU1.DLL) 1.1.0.0 1.1.0.748 24/05/2001 10:34:26 pm
                              GroupWare Object Library (GWCMA1.DLL) 5.5 2.0 24/05/2001 10:34:28 pm
                              GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 1, 0, 0, 1 1, 0, 0, 1 24/05/2001 06:42:30 pm
                              GroupWise Attachments ActiveX Control Module (GWATT1.OCX) 1, 0, 0, 1 1, 0, 0, 1 19/08/2002 04:10:00 pm
                              GroupWise Notify (NOTIFY.EXE) 1.0 1.0 24/05/2001 06:39:22 pm
                              GroupWise Admin API (GWCMB1.DLL) 5.5 2.0 24/05/2001 10:34:30 pm

                              GroupWise Interface Language:

                              Language: US

                              GroupWise Address Books:

                              AB Modal From Toolbar: No
                              Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
                              Delimiter Characters: ,
                              Display Name Format: L, F
                              Name Search Mode: No

                              Third Party Handlers

                              DLL1 C:NovellGroupWiseNexicnxs260.dll
                              Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                              DLL2 C:NovellGroupWiseNexicNXSY60.dll
                              Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                              DLL3 C:NovellGroupWiseNexicNXSY60.dll
                              Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                              DLL4 C:NovellGroupWiseNexicnxs260.dll
                              Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                              DLL5 C:PROGRA~1AdvansysFormativScriptRecorder.dll
                              Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.5 1.5.1.0 13/09/2002 11:50:44 am
                              DLL6 C:PROGRA~1AdvansysFormativTokenBlocker.dll
                              Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
                              DLL7 C:NovellGroupWiseNexicnxs260.dll
                              Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                              DLL8 C:NovellGroupWiseNexicNXSY60.dll
                              Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am

                              GroupWise C3PO Entries:

                              GW.CLIENT
                              Nexic Symphony
                              Events
                              OnReady
                              OnShutdown

                              Objects
                              EventMonitor
                              CommandFactory

                              Advansys.formativ
                              Events

                              OnReady
                              OnShutDown
                              Objects

                              CommandFactory
                              EventMonitor
                              caldll
                              Events

                              Objects

                              CommandFactory
                              GWTIP
                              Events

                              OnReady
                              Objects

                              CommandFactory
                              EventMonitor
                              Nexic Contact Manager
                              Events

                              OnReady
                              OnShutdown
                              Objects

                              CommandFactory
                              EventMonitor
                              Nexic Shortcut Bar
                              Events

                              OnReady
                              OnShutdown
                              Objects

                              CommandFactory
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                              Advansys.formativ
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                              Advansys.formativ
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                              GW.CLIENT.WINDOW.FINDRESULTS
                              Advansys.formativ
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                              Nexic Symphony
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                              Advansys.formativ
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                              Advansys.formativ
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                              Advansys.formativ
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                              Nexic Contact Manager
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                              Objects

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                              GW.MESSAGE.NOTE.NEXIC.CONTACT
                              Nexic Contact Manager
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                              Objects

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                              Nexic Contact Manager
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                              Objects

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                              Trialware Applets:

                              Business Solutions Pack 1.5 – Unregistered. 22 Day(s) remaining

                              Available Applets:

                              C:Program FilesAdvansysFormativLocalAdd entry to Address Book_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAdd or edit message category_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAdd or edit message note_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAdd sender addresses to address book_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAdd sender email addresses to address book_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAddress Book Entry to Clipboard_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAddress Book Publisher_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAddress Mail using Selected Items_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAnti-spam and File cabinet rule_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalAnti-spam rule_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalBrowser_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCalendar Dates Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCalendar Dates Importer_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCreate Anniversaries_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCreate GroupWise Filter_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCreate GW Calendar web page_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCreate Routing Mail Message_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCreate Word mail merge source_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCSV Address Book Importer_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalCSV Export_Example_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDay Blocker_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDelete Custom Fields_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDisable GroupWise Features_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDisk Statistics_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDocument Management_Example.vbf; Library: ; Int Enabled: No; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDomain Information_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDWS Go to sender’s web page_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalDynamic Dialog Test_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalEnable or disable Document Management_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalExcel Automation_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalExecute a program_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalExport GroupWise appointments into excel.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalExport Messages To XML_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalFind Contacts in Address Books_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalFind message attachments_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalFind records in Access database_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalFormativ Directories_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalFormativ Stationery_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalForward Selected Messages_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalImport or Export ACT Contacts_Example.vbf; Library: ; Int Enabled: No; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalImport Outlook Items_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalInsert Quote Marks_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalInternet Reply Formatter_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalMass Mailer – Address Extractor_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalMessage Classification_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalMessage To Template_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalMessages to Microsoft Access_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalMessages To Word Document_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalMultiple Signatures_15_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalNew Appointment_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
                              C:Program FilesAdvansysFormativLocalNew Email_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
                              C:Program FilesAdvansysFormativLocalNew Note_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalNew Phone Message_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalNew Task_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalNoJunkMail_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalOut of the Office Rule_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalPersonalized Mass Email_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalPortal Manager_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalPrint Directory Information_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalProxy_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalPublish Folder List to MS Word_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalQuick Recipients_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRead eDirectory Data_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRemind Me_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalReminderExecute_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRemove duplicate Address Book entries_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRemove duplicate calendar entries_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRouting Mail Message_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRun an application_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRun Program via Shell Method_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalRun Rule List_Example_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSave message and attachments_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSearch and Replace_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSelect an Archive Path_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSend Welcome Message_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSort Folders_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSpace Saver_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalStandard Dialog Test_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalStationery Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalStationery_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalString List_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalSwitch View Mode_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalTemplate System_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalTimer Test_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalToday View_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalVirus Alert_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
                              C:Program FilesAdvansysFormativLocalWeb Site Portals_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes

                              November 8, 2002 at 4:19 am #8527
                              kappadiva
                              Participant

                                No response in a while…what does that mean?…

                                November 8, 2002 at 5:28 am #8529
                                Support 2
                                Moderator

                                  Sorry for the delay. Fortunately nothing sinister, we’re still researching potential causes of the problems you describe and the most effective way to move forward. For example, one thing you will notice that is different between your configuration listings is that your Symphony Third Party Handler DLL entries are duplicating.

                                  quote:

                                  Third Party Handlers

                                  DLL1 C:NovellGroupWiseNexicnxs260.dll
                                  Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                                  DLL2 C:NovellGroupWiseNexicNXSY60.dll
                                  Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                                  DLL3 C:NovellGroupWiseNexicNXSY60.dll
                                  Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                                  DLL4 C:NovellGroupWiseNexicnxs260.dll
                                  Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                                  DLL5 C:PROGRA~1AdvansysFormativScriptRecorder.dll
                                  Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.5 1.5.1.0 13/09/2002 11:50:44 am
                                  DLL6 C:PROGRA~1AdvansysFormativTokenBlocker.dll
                                  Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
                                  DLL7 C:NovellGroupWiseNexicnxs260.dll
                                  Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
                                  DLL8 C:NovellGroupWiseNexicNXSY60.dll
                                  Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am

                                  Recently we have been researching the cause and implementing a work-around to address this Symphony issue, which only seems to occur under particular circumstances and which can certainly impact other third party GroupWise software, such as Formativ (which also use Third Party Handlers).

                                  Upon installation and during GroupWise client startup Symphony may rewrite the order of the DLLs in this section of the registry in order to achieve a particular sequence for its operation. Unfortunately, under certain conditions, Symphony starts duplicating the registry entries, as can be seen above. We spent a significant amount of time tracking the cause and then implementing a work-around in the latest version of Formativ 1.5.7, which is available from our Web site.

                                  We do not know whether this problem is the sole cause of the symptoms you are experiencing. If installing the latest update does not resolve all the issues, should it be agreeable with you, we may be able to arrange a Webex support session so we can see the problems first hand, which can often lead to a speedier resolution.

                                  Regards,

                                  Advansys Support

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