/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / “Today View” not working…

  • Creator
    Topic
  • #4603
    kappadiva
    Participant

    When I click on Formativ Portals at top of folder list, a dialog box flashes in detail view, but then I see nothing except a blank detail view, with name/subject/date headers (my regular inbox view). Am I doing something wrong?…

    BTW…yes, I am running the GroupWise 5.5.7.2 Beta service pack..

    Help….

  • Author
    Replies
  • #8533
    Support 2
    Moderator

    Do any other applet solutions work which use the portals? For example, does the Manage Web Site applet work from the GroupWise main toolbar?

    Do you receive any error messages?

    If you run the Today View from the GroupWise main toolbar, does that work?

    I presume that you did install all files which are supplied with the GroupWise 5.5.7.2 update? I don’t think this is the issue but I just wanted to check.

    Regards,

    Advansys Support

    #8536
    kappadiva
    Participant

    …did all that…to no avail. Yes, I applied the appropriate GW update as described in the Novell technote/TID, and the Formativ install recognized the update. So, I can only assume this is not the problem…

    I’ve since uninstalled all the Formativ stuff and installed a demo of Nexic Symphony. I don’t imagine that they will run concurrently (???) Let me know, so I can make the necessary adjustment. I sure hope I can get this to work. Formativ seems like a much more feature rich application, but Nexic has so far been much less traumatic out of the box…

    #8530
    Support 2
    Moderator

    Formativ and Nexic Symphony should coexist on the same machine.

    When Formativ was installed, did the applet buttons appear on the GroupWise main toolbar?

    If you do reinstall Formativ, could you post your configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into a reply post. This information may help us determine the problem.

    Please let us know if you have any questions.

    Regards,

    Advansys Support

    #8528
    kappadiva
    Participant

    Yes, the toolbars all showed up and many of the applets did work. My first install was of the Developer version. I will reinstall using just the Runtime version. Stay tuned for my next post w/config info included…that is, if it doesn’t work right – otherwise, it’ll be a celebration message 😉

    moi

    #8540
    kappadiva
    Participant

    Seems like the runtime demo version does/does not all the same things as the Developer demo version, so I’m having the same problem…

    Advansys Formativ Runtime – Version 1.5
    Build 1.5.4.0
    Registered: NO (Days Remaining – 30)
    TLS Remaining: 1017
    Caching Protocol: NDAP
    No config object found in NDS – checking the registry

    Operating System:

    Windows 2000

    Internet Explorer

    5.50.4919.2200

    Cache File System:

    NTFS

    Current User Configuration:

    Location of Files

    Data: C:Program FilesAdvansysFormativData
    Local applets: C:Program FilesAdvansysFormativLocal
    Encoded output: C:Program FilesAdvansysFormativEncoded
    Flexalock output: C:Program FilesAdvansysFormativFlexalock
    Applet Config: C:PROGRA~1AdvansysFormativapplet_cfg
    Applet Help: C:PROGRA~1AdvansysFormativapplet_hlp
    Applet Images: C:PROGRA~1AdvansysFormativapplet_img
    Library Backup: C:Program FilesAdvansysFormativData

    Client Options

    Portal Folder Enabled: TRUE
    Portal Folder Deleted Last Session: FALSE
    Portal Folder Name: Formativ Portals
    Display Library Exceptions on startup: TRUE
    Library Exceptions Countdown: FALSE
    Redirect Associations: TRUE
    Menu Caption: A&pplets
    Mode: 127
    Formativ is enabled
    Applet creation is allowed
    Client integrations are enabled
    Formativ menu is enabled
    Favorites menu is enabled
    Applet recording is allowed
    Enable intelligent applet caching
    Do not update applet cache on client startup
    eDirectory Administered: TRUE
    Current Line: 1
    Debug Mode: FALSE
    Exception Dialog: TRUE
    Include Groups in Discovery: TRUE
    List Width: 296
    Max Traversal: 10
    Window Height: 625
    Window Left: 266
    Window State: 0
    Window Top: 153
    Window Width: 874
    Word Limit: 1
    Word Limit Count: 2

    Protocols

    Order: 2
    Override: 0

    LDAP Settings

    Server:
    Port: 389
    Port SSL: 636
    Default Port: 389
    Default Port SSL: 636
    Use SSL: FALSE
    Server Requires Logon: TRUE
    Attempt Authentication: FALSE
    Username:
    Certificate:

    Library Integration Exceptions:

    Formativ File Version Information:

    Advansys Formativ (VBSSAFE.EXE) 1.5 1.5.1.0 17/09/2002 09:06:40 pm
    Advansys Formativ Tray Interface (FORMATIV.EXE) 1.5 1.5.1.0 17/09/2002 09:06:24 pm
    Advansys Formativ Registration Utility (FRMRMG10.EXE) 1.5 1.5.1.0 17/09/2002 09:05:44 pm
    Advansys Formativ Quick Config (QUICKCONFIG.EXE) 1.5 1.5.1.0 17/09/2002 10:44:40 pm
    Advansys Formativ Runtime (FORMATIV.DLL) 1.5 1.5.4.0 08/10/2002 02:34:06 pm
    Advansys Formativ Control Panel Applet (FORMATIV.CPL) 1.5 1.5.1.0 17/09/2002 09:04:46 pm
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
    Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.5 1.5.1.0 13/09/2002 03:00:04 pm
    Advansys Formativ Interface Loader (UILOAD.DLL) 1.5 1.5.1.0 13/09/2002 12:27:02 pm
    Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:26 am
    Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:08 am
    Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 11:52:56 am
    Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 11:52:38 am

    LDAP File Version Information:

    Novell LDAP C Library (LDAPSDK.DLL) 2.1.0 2.1.0 15/08/2001 05:01:46 pm
    Novell LDAP Extension APIs (LDAPX.DLL) 2.1.0 2.1.0 15/08/2001 05:04:10 pm
    Novell LDAP SSL Library (LDAPSSL.DLL) 2.1.0 2.1.0 15/08/2001 05:03:34 pm

    GroupWise File Version Information:

    Novell GroupWise 32-bit Windows Client (GRPWISE.EXE) 5.5.7.2 Beta 5.5.7.2 Beta 29/08/2002 11:11:22 am
    GroupWise C3PO Manager (GWDT31.DLL) 5.0 0.01 24/05/2001 11:34:30 pm
    Novell GroupWise 5 Address Book (ADDRBOOK.EXE) 1.1.0.0 1.1.0.377 24/05/2001 08:20:12 pm
    Novell GroupWise 5 Address Book (GWABU1.DLL) 1.1.0.0 1.1.0.748 24/05/2001 11:34:26 pm
    GroupWare Object Library (GWCMA1.DLL) 5.5 2.0 24/05/2001 11:34:28 pm
    GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 1, 0, 0, 1 1, 0, 0, 1 24/05/2001 07:42:30 pm
    GroupWise Attachments ActiveX Control Module (GWATT1.OCX) 1, 0, 0, 1 1, 0, 0, 1 19/08/2002 05:10:00 pm
    GroupWise Notify (NOTIFY.EXE) 1.0 1.0 24/05/2001 07:39:22 pm
    GroupWise Admin API (GWCMB1.DLL) 5.5 2.0 24/05/2001 11:34:30 pm

    GroupWise Interface Language:

    Language: US

    GroupWise Address Books:

    AB Modal From Toolbar: No
    Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
    Delimiter Characters: ,
    Display Name Format: L, F
    Name Search Mode: No

    Third Party Handlers

    DLL1 C:PROGRA~1AdvansysFormativTokenBlocker.dll
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
    DLL2 C:NovellGroupWiseNexicNXS260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am
    DLL3 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am
    DLL4 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am
    DLL5 C:NovellGroupWiseNexicNXS260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 06:00:00 am

    GroupWise C3PO Entries:

    GW.CLIENT
    Nexic Symphony
    Events

    OnReady
    OnShutdown
    Objects

    CommandFactory
    EventMonitor
    Advansys.formativ
    Events

    OnReady
    OnShutDown
    Objects

    CommandFactory
    EventMonitor
    caldll
    Events

    Objects

    CommandFactory
    GWTIP
    Events

    OnReady
    Objects

    CommandFactory
    EventMonitor
    Nexic Contact Manager
    Events

    OnReady
    OnShutdown
    Objects

    CommandFactory
    EventMonitor
    Nexic Shortcut Bar
    Events
    OnReady
    OnShutdown

    Objects
    EventMonitor
    CommandFactory

    GW.CLIENT.WINDOW.ATTACHVIEWER
    Advansys.formativ
    Objects

    CommandFactory
    GW.CLIENT.WINDOW.CALENDAR
    Advansys.formativ
    Objects

    CommandFactory
    GW.CLIENT.WINDOW.FINDRESULTS
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE
    Nexic Symphony
    Events

    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#REPLY
    GW#C#RESEND
    Objects

    CommandFactory
    EventMonitor
    Advansys.formativ
    Events

    OnDelivery
    Objects

    EventMonitor
    Nexic Contact Manager
    Objects

    CommandFactory
    GW.MESSAGE.APPOINTMENT
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.DISCUSSION
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.MAIL
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.NOTE
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.NOTE.NEXIC.COMPANY
    Nexic Contact Manager
    Events

    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#INFO
    GW#C#OPEN
    GW#C#REPLY
    GW#C#RESEND
    Objects

    CommandFactory
    EventMonitor
    IconFactory
    GW.MESSAGE.NOTE.NEXIC.CONTACT
    Nexic Contact Manager
    Events

    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#INFO
    GW#C#OPEN
    GW#C#REPLY
    GW#C#RESEND
    Objects

    CommandFactory
    EventMonitor
    IconFactory
    GW.MESSAGE.NOTE.NEXIC.GROUP
    Nexic Contact Manager
    Events

    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#INFO
    GW#C#OPEN
    GW#C#REPLY
    GW#C#RESEND
    Objects

    CommandFactory
    EventMonitor
    IconFactory
    GW.MESSAGE.PHONE
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.TASK
    Advansys.formativ
    Objects

    CommandFactory

    Trialware Applets:

    Business Solutions Pack 1.5 – Unregistered. 29 Day(s) remaining

    Available Applets:

    C:Program FilesAdvansysFormativLocalAdd or edit message note_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAddress Book Publisher_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalCalendar Dates Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalCalendar Dates Importer_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalCreate Word mail merge source_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalDay Blocker_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalFind Contacts in Address Books_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalInternet Reply Formatter_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMessage To Template_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMultiple Signatures_15_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalNoJunkMail_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalOut of the Office Rule_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalPersonalized Mass Email_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalPortal Manager_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalProxy_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalPublish Folder List to MS Word_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalQuick Recipients_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSearch and Replace_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalStationery Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalStationery_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalTemplate System_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalToday View_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalVirus Alert_bsp_Flexalock.vbf; Library: ; Int Enabled: No; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalWeb Site Portals_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes

    #8534
    kappadiva
    Participant

    Loaded it for first time this morning and it worked for exactly 10 minutes — just long enough for me to set all my most frequently used sites — then all sorts of script errors — then had to relaunch GroupWise — then guess what???

    No more portals…

    This is not fun…
    🙁

    #8532
    Support 2
    Moderator

    This sounds like a very unusual problem, particularly with regard to the intermittent nature. Were you able to record all or some of the script errors you mentioned?

    Regards,

    Advansys Support

    #8539
    kappadiva
    Participant

    Actually, no, i didn’t…I’m not sure if I wanna go thru installing it again and having the same problems, if this is as hopeless as it’s beginning to sound…

    What next?…

    #8531
    Support 2
    Moderator

    We’d like to help but we really need specific information about the error messages. We appreciate that you may not wish to spend the time.

    Regards,

    Advansys Support

    #8535
    kappadiva
    Participant

    Unfortunately, I’ve reinstalled it yet again, and still the view does not work, so I can’t even get it to recreate the jscript errors…

    It’s a shame…I was looking forward to this working…

    #8537
    kappadiva
    Participant

    What’s wrong? Am I never gonna get this to work unless I purchase this outright?…

    Why am I not having these problems with the Nexic product?…

    Not sure what to do – or feel – next…except sad…

    #8538
    kappadiva
    Participant

    Reinstalled it again…maybe you’ll see something different – cuz I sure don’t

    ——————————————
    Advansys Formativ Developer – Version 1.5
    Build 1.5.4.0
    Registered: NO (Days Remaining – 22)
    TLS Remaining: 1012
    Caching Protocol: NDAP
    No config object found in NDS – checking the registry

    Operating System:

    Windows 2000

    Internet Explorer

    5.50.4919.2200

    Cache File System:

    NTFS

    Current User Configuration:

    Location of Files

    Data: C:Program FilesAdvansysFormativData
    Local applets: C:Program FilesAdvansysFormativLocal
    Encoded output: C:Program FilesAdvansysFormativEncoded
    Flexalock output: C:Program FilesAdvansysFormativFlexalock
    Applet Config: C:PROGRA~1AdvansysFormativapplet_cfg
    Applet Help: C:PROGRA~1AdvansysFormativapplet_hlp
    Applet Images: C:PROGRA~1AdvansysFormativapplet_img
    Library Backup: C:Program FilesAdvansysFormativData

    Client Options

    Portal Folder Enabled: TRUE
    Portal Folder Deleted Last Session: FALSE
    Portal Folder Name: Formativ Portals
    Display Library Exceptions on startup: TRUE
    Library Exceptions Countdown: FALSE
    Redirect Associations: TRUE
    Menu Caption: A&pplets
    Mode: 127
    Formativ is enabled
    Applet creation is allowed
    Client integrations are enabled
    Formativ menu is enabled
    Favorites menu is enabled
    Applet recording is allowed
    Enable intelligent applet caching
    Do not update applet cache on client startup
    eDirectory Administered: TRUE
    Current Line: 1
    Debug Mode: FALSE
    Exception Dialog: TRUE
    Include Groups in Discovery: TRUE
    List Width: 296
    Max Traversal: 10
    Window Height: 625
    Window Left: 266
    Window State: 0
    Window Top: 153
    Window Width: 874
    Word Limit: 1
    Word Limit Count: 2

    Protocols

    Order: 2
    Override: 0

    LDAP Settings

    Server:
    Port: 389
    Port SSL: 636
    Default Port: 389
    Default Port SSL: 636
    Use SSL: FALSE
    Server Requires Logon: TRUE
    Attempt Authentication: FALSE
    Username:
    Certificate:

    Library Integration Exceptions:

    Formativ File Version Information:

    Advansys Formativ (VBSSAFE.EXE) 1.5 1.5.1.0 17/09/2002 09:06:40 pm
    Advansys Formativ Tray Interface (FORMATIV.EXE) 1.5 1.5.1.0 17/09/2002 09:06:24 pm
    Advansys Formativ Registration Utility (FRMRMG10.EXE) 1.5 1.5.1.0 17/09/2002 09:05:44 pm
    Advansys Formativ Quick Config (QUICKCONFIG.EXE) 1.5 1.5.1.0 17/09/2002 10:44:40 pm
    Advansys Formativ Developer (FORMATIV.DLL) 1.5 1.5.4.0 08/10/2002 02:35:28 pm
    Advansys Formativ Control Panel Applet (FORMATIV.CPL) 1.5 1.5.1.0 17/09/2002 09:04:46 pm
    Advansys Formativ Applet Generator (SCRIPTGEN.DLL) 1.5 1.5.1.0 13/09/2002 12:03:28 pm
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.5 1.5.1.0 13/09/2002 11:50:44 am
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
    Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.5 1.5.1.0 13/09/2002 03:00:04 pm
    Advansys Formativ Interface Loader (UILOAD.DLL) 1.5 1.5.1.0 13/09/2002 12:27:02 pm
    Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:26 am
    Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 11:53:08 am
    Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 11:52:56 am
    Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 11:52:38 am

    LDAP File Version Information:

    Novell LDAP C Library (LDAPSDK.DLL) 2.1.0 2.1.0 15/08/2001 05:01:46 pm
    Novell LDAP Extension APIs (LDAPX.DLL) 2.1.0 2.1.0 15/08/2001 05:04:10 pm
    Novell LDAP SSL Library (LDAPSSL.DLL) 2.1.0 2.1.0 15/08/2001 05:03:34 pm

    GroupWise File Version Information:

    Novell GroupWise 32-bit Windows Client (GRPWISE.EXE) 5.5.7.2 Beta 5.5.7.2 Beta 29/08/2002 10:11:22 am
    GroupWise C3PO Manager (GWDT31.DLL) 5.0 0.01 24/05/2001 10:34:30 pm
    Novell GroupWise 5 Address Book (ADDRBOOK.EXE) 1.1.0.0 1.1.0.377 24/05/2001 07:20:12 pm
    Novell GroupWise 5 Address Book (GWABU1.DLL) 1.1.0.0 1.1.0.748 24/05/2001 10:34:26 pm
    GroupWare Object Library (GWCMA1.DLL) 5.5 2.0 24/05/2001 10:34:28 pm
    GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 1, 0, 0, 1 1, 0, 0, 1 24/05/2001 06:42:30 pm
    GroupWise Attachments ActiveX Control Module (GWATT1.OCX) 1, 0, 0, 1 1, 0, 0, 1 19/08/2002 04:10:00 pm
    GroupWise Notify (NOTIFY.EXE) 1.0 1.0 24/05/2001 06:39:22 pm
    GroupWise Admin API (GWCMB1.DLL) 5.5 2.0 24/05/2001 10:34:30 pm

    GroupWise Interface Language:

    Language: US

    GroupWise Address Books:

    AB Modal From Toolbar: No
    Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
    Delimiter Characters: ,
    Display Name Format: L, F
    Name Search Mode: No

    Third Party Handlers

    DLL1 C:NovellGroupWiseNexicnxs260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL2 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL3 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL4 C:NovellGroupWiseNexicnxs260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL5 C:PROGRA~1AdvansysFormativScriptRecorder.dll
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.5 1.5.1.0 13/09/2002 11:50:44 am
    DLL6 C:PROGRA~1AdvansysFormativTokenBlocker.dll
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
    DLL7 C:NovellGroupWiseNexicnxs260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL8 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am

    GroupWise C3PO Entries:

    GW.CLIENT
    Nexic Symphony
    Events
    OnReady
    OnShutdown

    Objects
    EventMonitor
    CommandFactory

    Advansys.formativ
    Events

    OnReady
    OnShutDown
    Objects

    CommandFactory
    EventMonitor
    caldll
    Events

    Objects

    CommandFactory
    GWTIP
    Events

    OnReady
    Objects

    CommandFactory
    EventMonitor
    Nexic Contact Manager
    Events

    OnReady
    OnShutdown
    Objects

    CommandFactory
    EventMonitor
    Nexic Shortcut Bar
    Events

    OnReady
    OnShutdown
    Objects

    CommandFactory
    EventMonitor
    GW.CLIENT.WINDOW.ATTACHVIEWER
    Advansys.formativ
    Objects

    CommandFactory
    GW.CLIENT.WINDOW.CALENDAR
    Advansys.formativ
    Objects

    CommandFactory
    GW.CLIENT.WINDOW.FINDRESULTS
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE
    Nexic Symphony
    Events
    GW#C#COMPOSE
    GW#C#REPLY
    GW#C#RESEND
    GW#C#FORWARD

    Objects
    CommandFactory
    EventMonitor

    Advansys.formativ
    Events

    OnDelivery
    Objects

    EventMonitor
    Nexic Contact Manager
    Objects

    CommandFactory
    GW.MESSAGE.APPOINTMENT
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.DISCUSSION
    Advansys.formativ
    Objects

    CommandFactory
    GW.MESSAGE.MAIL
    Advansys.formativ
    Events

    GW#C#OPEN
    Objects

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    GW.MESSAGE.NOTE
    Advansys.formativ
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    GW.MESSAGE.NOTE.NEXIC.COMPANY
    Nexic Contact Manager
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    GW#C#REPLY
    GW#C#RESEND
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    GW.MESSAGE.NOTE.NEXIC.CONTACT
    Nexic Contact Manager
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    GW#C#INFO
    GW#C#OPEN
    GW#C#REPLY
    GW#C#RESEND
    Objects

    CommandFactory
    EventMonitor
    IconFactory
    GW.MESSAGE.NOTE.NEXIC.GROUP
    Nexic Contact Manager
    Events

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    GW#C#FORWARD
    GW#C#INFO
    GW#C#OPEN
    GW#C#REPLY
    GW#C#RESEND
    Objects

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    Advansys.formativ
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    Advansys.formativ
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    Trialware Applets:

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    C:Program FilesAdvansysFormativLocalAdd entry to Address Book_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAdd or edit message category_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAdd or edit message note_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAdd sender addresses to address book_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAdd sender email addresses to address book_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAddress Book Entry to Clipboard_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalAddress Book Publisher_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalBrowser_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalCreate Anniversaries_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalCreate GroupWise Filter_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalDelete Custom Fields_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalDWS Go to sender’s web page_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalDynamic Dialog Test_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalImport Outlook Items_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalInsert Quote Marks_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalInternet Reply Formatter_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMass Mailer – Address Extractor_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMessage Classification_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMessage To Template_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMessages to Microsoft Access_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMessages To Word Document_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalMultiple Signatures_15_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalNew Appointment_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
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    C:Program FilesAdvansysFormativLocalNew Note_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalNew Task_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalNoJunkMail_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalOut of the Office Rule_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalPortal Manager_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalPrint Directory Information_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
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    C:Program FilesAdvansysFormativLocalQuick Recipients_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRead eDirectory Data_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRemind Me_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalReminderExecute_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRemove duplicate Address Book entries_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRemove duplicate calendar entries_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRouting Mail Message_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRun an application_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRun Program via Shell Method_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalRun Rule List_Example_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSave message and attachments_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSearch and Replace_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSelect an Archive Path_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSend Welcome Message_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSort Folders_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSpace Saver_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalStandard Dialog Test_Example.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalStationery Creator_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalStationery_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalString List_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalSwitch View Mode_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalTemplate System_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalTimer Test_Example.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalToday View_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalVirus Alert_bsp_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes
    C:Program FilesAdvansysFormativLocalWeb Site Portals_Flexalock.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: Yes

    #8527
    kappadiva
    Participant

    No response in a while…what does that mean?…

    #8529
    Support 2
    Moderator

    Sorry for the delay. Fortunately nothing sinister, we’re still researching potential causes of the problems you describe and the most effective way to move forward. For example, one thing you will notice that is different between your configuration listings is that your Symphony Third Party Handler DLL entries are duplicating.

    quote:


    Third Party Handlers

    DLL1 C:NovellGroupWiseNexicnxs260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL2 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL3 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL4 C:NovellGroupWiseNexicnxs260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL5 C:PROGRA~1AdvansysFormativScriptRecorder.dll
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.5 1.5.1.0 13/09/2002 11:50:44 am
    DLL6 C:PROGRA~1AdvansysFormativTokenBlocker.dll
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 1.5 1.5.1.0 17/09/2002 09:06:06 pm
    DLL7 C:NovellGroupWiseNexicnxs260.dll
    Nexic Symphony Shortcut Bar (NXS260.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am
    DLL8 C:NovellGroupWiseNexicNXSY60.dll
    Nexic Symphony for GroupWise (NXSY60.DLL) 6.0.0.0 2, 0, 0, 20402 02/04/2002 05:00:00 am


    Recently we have been researching the cause and implementing a work-around to address this Symphony issue, which only seems to occur under particular circumstances and which can certainly impact other third party GroupWise software, such as Formativ (which also use Third Party Handlers).

    Upon installation and during GroupWise client startup Symphony may rewrite the order of the DLLs in this section of the registry in order to achieve a particular sequence for its operation. Unfortunately, under certain conditions, Symphony starts duplicating the registry entries, as can be seen above. We spent a significant amount of time tracking the cause and then implementing a work-around in the latest version of Formativ 1.5.7, which is available from our Web site.

    We do not know whether this problem is the sole cause of the symptoms you are experiencing. If installing the latest update does not resolve all the issues, should it be agreeable with you, we may be able to arrange a Webex support session so we can see the problems first hand, which can often lead to a speedier resolution.

    Regards,

    Advansys Support

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