• Creator
    Topic
  • #4526
    jmatchus
    Participant

    It says to hold down the SHIFT key while replying to the email and I can’t
    seem to make it work. Nothing happens other than a usual reply with no
    attachment. Has anyone had a problem with this? I am using GW 6.0.4

    Thanks!

  • Author
    Replies
  • #8323
    Support 3
    Participant

    We haven’t had any report about this issue. The solution comments section shows it was tested with GroupWise 6.5.4 (build 08/02/2005). We have tested today with GroupWise 6.5.6 (1/02/2006) and works fine.

    Are you able to test the solution in GroupWise 6.5 client?

    Regards,
    Advansys Support

    #8322
    jmatchus
    Participant

    I just tested it with a 6.5.6 client. It still did not work. Any suggestions? Thanks!

    #8324
    Support 3
    Participant

    Could you please email your Formativ Configuration Information to support (support@advansyscorp.com). You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘Copy to clipboard button’, then paste the contents of the clipboard into your reply.

    Regards,
    Advansys Support

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