/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / The given key was not present in the dictionary

  • Creator
    Topic
  • #5087
    clement
    Participant

    Hi,

    I created a test archive today using version 2.0.0.5. Upon completion the log file is full of the a/m W messages.

    The archive criteria were the month of November, no shared folders or trash, personal address books.

    The archive works but I notice that internal addresses do not display the email address, only the name.

    Grateful for some insight.

    Thanks as always,
    Sue

  • Author
    Replies
  • #9760
    Support 1
    Participant

    Thanks for your post.

    > Upon completion the log file is full of the a/m W messages.

    I think ‘W’ above refers to warning items in the log denoted by ‘[W]’. What do you mean by ‘a/m’?

    It may be helpful to send the full log (zipped) to support@advansyscorp.com for us to analyze.

    > The archive works but I notice that internal addresses do not display the email address, only the name.

    To my knowledge this is similar to the GroupWise client behavior: if a sender/recipient is internal (ie. represented in the system address book), only the name will be displayed in the item list (eg. ‘From’ column) and message header area.

    Is there a further limitation that you have noticed?

    Is this behavior new in 2.0.0.5 or do you see it in previous versions too?

    Regards,
    Advansys Support

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