/ Forums / Advansys Formativ / Formativ Creator / Cannot start in administrator mode

  • Creator
    Topic
  • #3574
    Shimonek
    Participant

    I am trying to test Formativ Studio Version 2.0 but cannot seem get into administrator mode. I have create the FormativAdministrator role and added myselft to it. I can see myself in the See Also screen. I have created configuration and library objects and associated them as well but no luck. My configuration follows.

    I also have a sales question: We have purchased Creator to use for testing purposes. If we get approval to use this product firm wide I will need to upgrade to Studio. Will we be able to pay the difference to upgrade to another product?

    Advansys Formativ Studio – Version 2.0
    Build 2.0.0.17
    Registered: NO (Days Remaining – 29)
    TLS Remaining: 1024
    Caching Protocol: NDAP
    Config “CN=Formativ Apps Configuration.OU=ADM.OU=MO.O=US” located in USER “CN=MSHIMONEK.OU=ADM.OU=MO.O=US”

    Operating System:

    Windows XP

    Internet Explorer

    6.00.2800.1400

    Cache File System:

    NTFS

    Current User Configuration:

    Location of Files

    User Solutions: C:Documents and SettingsMarkMy DocumentsAdvansysFormativApplets – (System)
    User Data: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Data – (System)
    User Cache: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Cache – (System)
    User Images: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Images – (System)
    User Config: C:Documents and SettingsMarkLocal SettingsApplication DataAdvansysFormativ1.0Config – (System)
    User Encoded: C:Documents and SettingsMarkMy DocumentsAdvansysFormativEncoded Output – (System)
    User Flexalock: C:Documents and SettingsMarkMy DocumentsAdvansysFormativFlexalock Output – (System)
    User Backup: C:Documents and SettingsMarkMy DocumentsAdvansysFormativLibrary Backup – (System)
    Common Solutions: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Applets – (System)
    Common Data: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Data – (System)
    Common Help: C:Program FilesAdvansysFormativHelp – (System)
    Common Manifests: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0System – (System)

    Client Options

    Portal Folder Enabled: True
    Portal Folder Deleted: False
    Portal Folder Name: Formativ Portals
    Display Exceptions: True
    Redirect Associations: True
    Main Menu Caption: A&pplets
    Mode: 255
    Formativ is enabled
    Applet creation is allowed
    Client integrations are enabled
    Formativ menu is enabled
    Favorites menu is enabled
    Applet recording is allowed
    Enable intelligent Applet caching
    Update Applet cache on client startup
    Debug Mode: False
    Exception Dialog: True
    Include Groups: True
    Max Traversal: 10
    Word Limit?: False
    Limit Count: 2

    Protocols

    Order: 2
    Override: 0

    LDAP Settings

    LDAP Server:
    Server Port: 389
    Username:
    Certificate:
    Requires Logon: True
    Automatic Login: False
    Anonymous Login: False
    Save Password: True
    Default Port: 389
    Default Port SSL: 636
    Use SSL: False

    Solution Packs

    None.

    Library Integration Exceptions:

    None

    Formativ File Version Information:

    Advansys Formativ (VBSSAFE.EXE) 2.0 2.0.0.17 20/01/2005 03:53:04 pm
    Advansys Formativ Tray Interface (FORMATIV.EXE) 2.0 2.0.0.17 20/01/2005 03:53:02 pm
    Advansys Formativ Registration Utility (FRMRMG10.EXE) 2.0 2.0.0.17 20/01/2005 03:53:00 pm
    Advansys Formativ Quick Config (QUICKCONFIG.EXE) 2.0 2.0.0.17 20/01/2005 03:52:58 pm
    Advansys Formativ Studio (FORMATIV.DLL) 2.0 2.0.0.17 20/01/2005 03:52:32 pm
    Advansys Formativ Control Panel Applet (FORMATIV.CPL) 2.0 2.0.0.17 20/01/2005 03:53:06 pm
    Advansys Formativ Applet Generator (SCRIPTGEN.DLL) 1.6 1.6.0.0 01/07/2003 06:22:32 pm
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.6 1.6.0.1 18/07/2003 02:29:58 pm
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 2.0 2.0.0.17 20/01/2005 12:09:36 pm
    Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.6 1.6.0.0 24/06/2003 11:40:50 am
    Advansys Formativ Interface Loader (UILOAD.DLL) 2.0 2.0.0.17 20/01/2005 03:53:02 pm
    Advansys Formativ Resource Manager Loader (FIXLDR32.DLL) 1.5 1.5.1.0 13/09/2002 12:53:26 pm
    Advansys Formativ Resource Manager for WIN32 (FIXTLS32.DLL) 1.5 1.5.1.0 13/09/2002 12:53:08 pm
    Advansys Formativ Resource Manager for Windows 95/98 (FIXTLS9X.DLL) 1.5 1.5.1.0 13/09/2002 12:52:56 pm
    Advansys Formativ Resource Manager for Windows NT (FIXTLSNT.DLL) 1.5 1.5.1.0 13/09/2002 12:52:38 pm

    LDAP File Version Information:

    Novell LDAP SDK Library (LDAPSDK.DLL) 2.9.0 2.9.0 27/01/2003 11:08:08 pm
    Novell LDAP SDK Extension APIs (LDAPX.DLL) 2.9.0 2.9.0 27/01/2003 11:10:04 pm
    Novell LDAP SDK SSL Library (LDAPSSL.DLL) 2.9.0 2.9.0 27/01/2003 11:09:24 pm

    GroupWise File Version Information:

    Novell GroupWise Client (GRPWISE.EXE) 6.5.4 6.5.4 08/02/2005 05:27:38 pm
    Novell GroupWise C3PO Manager (GWDT31.DLL) 6.5.4 6.5.4 08/02/2005 05:00:56 pm
    Novell GroupWise Address Book (ADDRBOOK.EXE) 6.5.4 6.5.4 08/02/2005 05:09:38 pm
    Novell GroupWise Address Book (GWABU1.DLL) 6.5.4 6.5.4 08/02/2005 05:09:06 pm
    Novell GroupWiseObject Library (GWCMA1.DLL) 6.5.4 6.5.4 08/02/2005 04:56:42 pm
    Novell GroupWise Import Module (GWIMPEXE.EXE) 6.5.4 6.5.4 08/02/2005 05:31:14 pm
    Novell GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 6.5.4 6.5.4 08/02/2005 05:36:36 pm
    GroupWise Attachments ActiveX Control (GWATT1.OCX) 6.5.4 6.5.4 08/02/2005 05:06:26 pm
    Novell GroupWise Notify (NOTIFY.EXE) 6.5.4 6.5.4 08/02/2005 05:32:38 pm
    Novell GroupWise Admin API (GWCMB1.DLL) 6.5.4 6.5.4 08/02/2005 05:00:22 pm

    GroupWise Interface Language:

    Language: US

    GroupWise Address Books:

    AB Modal From Toolbar: No
    Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
    Delimiter Characters: ,;
    Display Name Format: L, F
    Name Search Mode: No

    Third Party Handlers

    DLL1 C:PROGRA~1AdvansysFormativTokenBlocker.dll
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 2.0 2.0.0.17 20/01/2005 12:09:36 pm
    DLL2 C:PROGRA~1AdvansysFormativScriptRecorder.dll
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.6 1.6.0.1 18/07/2003 02:29:58 pm

    GroupWise C3PO Entries:

    GW.CLIENT
    Advansys.formativ
    Events
    OnReady
    OnShutDown
    Objects
    CommandFactory
    EventMonitor
    GW.CLIENT.WINDOW.ATTACHMENTCONTROL
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.ATTACHMENTCONTROL.EDITABLEFILE
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.ATTACHMENTCONTROL.STATICFILE
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.ATTACHVIEWER
    Advansys.formativ
    Objects
    CommandFactory
    GW.CLIENT.WINDOW.BROWSER
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.CALENDAR
    Advansys.formativ
    Objects
    CommandFactory
    GW.CLIENT.WINDOW.FINDRESULTS
    Advansys.formativ
    Objects
    CommandFactory
    GW.MESSAGE
    Advansys.formativ
    Events
    OnDelivery
    Objects
    EventMonitor
    GW.MESSAGE.APPOINTMENT
    Advansys.formativ
    Objects
    CommandFactory
    GW.MESSAGE.DISCUSSION
    Advansys.formativ
    Objects
    CommandFactory
    GW.MESSAGE.MAIL
    Advansys.formativ
    Objects
    CommandFactory
    GW.MESSAGE.NOTE
    Advansys.formativ
    Objects
    CommandFactory
    GW.MESSAGE.PHONE
    Advansys.formativ
    Objects
    IconFactory
    GW.MESSAGE.TASK
    Advansys.formativ
    Objects
    CommandFactory

    Trialware Applets:

    Available Applets:

    C:Documents and SettingsMarkMy DocumentsAdvansysFormativAppletsAdd Signature.vbf; Library: ; Int Enabled: Yes; Favorite: Yes; Run Menu: Yes

  • Author
    Replies
  • #5490
    Support 1a
    Participant

    Thank you for your message. I would suggest you check the following:

    1) Ensure name of the ‘FormativAdministrator’ role is spelt correctly. The process won’t work if the role name differs in any way from that shown above.

    2) Ensure you have added your own User object to the ‘Security Equal To Me’ list of the FormativAdministrator object.

    3) Ensure you added your user object to the list of library administrators as shown on the Library Administrators property page of the Applet Library object.

    4) In the Formativ Applet Library object, ensure you have configured the property page ‘Trustees of this Object’ to include the FormativAdministrator Organizational Role object as a trustee of the library. Assign the following rights to the library object: [Entry Rights] Browse, Create, Rename, Delete, Inheritable; and [All Attributes Rights] Compare, Read, Write, Inheritable.

    5) In your Formativ Configuration Object, ensure you have added the Applet library to the Applet library list.

    6) Check the topic entitled ‘Step 5 – Assign eDirectory Rights’ in the Studio Users Guide to ensure you have assigned the appropriate rights to all the objects.

    I hope this helps. Please let me know if you still encounter problems after working through this checklist.

    Regards,

    Advansys Support

    #5492
    Shimonek
    Participant

    I have double checked everything in your list. Still whenever I start Studio it shows User Mode and no libraries.

    BTW, I have admin rights to the entire tree so I am sure that its not a rights issue on my end.

    #5489
    Shimonek
    Participant

    I ran a packet trace as GroupWise was starting up. I can’t see where it tries to read the role object. I can send it to you if you want.

    #5491
    Support 1a
    Participant

    The packet trace won’t be necessary at this time. The next step is probably getting you to run a version of Studio which outputs trace information. I’ll prepare that today. Could you please send an email to support@advansyscorp.com with your details.

    In the meantime, could you please make one final check for me. In ConsoleOne, open your user object (CN=MSHIMONEK.OU=ADM.OU=MO.O=US) and select the ‘See Also’ page. Can you confirm you see an entry referencing the ‘FormativAdministrator’ object, and that the name of that object is indeed ‘FormativAdministrator’ (including case).

    Thank you.

    Advansys Support

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