/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / viewer error – unicode character

  • Creator
    Topic
  • #5048
    vle
    Participant

      Hello,
      Some users when they try to launch their archive using viewer.exe have the foloowing error :
      cannot load file :
      file ://…/00000002.xml
      [0xC00CE51F] line 467, position 63: Invalid unicode character

      How can I correct this error ?
      Many thanks
      virginie

    • Author
      Replies
    • #9671
      Support 1
      Participant

        Thanks for reporting this problem.

        Please download the Advansys Portable Message Cleaner, which is described in the following featured topic: How to fix problem files in Archive To Go data.

        I hope this helps.

        Regards,
        Advansys Support

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