• Creator
    Topic
  • #4580
    jbauss
    Participant

      I’m having trouble getting the SHIFT reply to bring up the attachments that came with the original message. Any suggestions would be appreciated. I have GroupWise 6.5.7 running. Thank you.

    • Author
      Replies
    • #8456
      Support 3
      Participant

        Sorry, we are not clear about your requirements. Could you please provide more information or steps?

        Regards,
        Advansys Support

        #8454
        jbauss
        Participant

          This was part of your Formativ Applets available and it is not working:

          12 Apr 2005 – Reply with Attachments
          Reply with Attachments lets you reply to an existing message, automatically adding any attachments found on the incoming message to the reply. After installing the solution, hold down the SHIFT key while replying to add the attachments.

          #8455
          Support 3
          Participant

            Thanks for the additional information.

            ‘Reply with Attachments’ is a Cool Solutions applet. All applets supplied to the Novell Cool Solutions Applet Central area are not supported by Novell or Advansys. No warranties are provided for the operation of the applets.

            However, our engineers tested ‘Reply with Attachments’ applet against GroupWise 8.0.1 (build date 26/08/2009) and it appear to work as expected. Please make sure to hold down the SHIFT key, prior to reply the message. The behaviour could be relate to GroupWise client, you may need to upgrade the client to latest point release.

            Regards,
            Advansys Support

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