• Creator
    Topic
  • #4580
    jbauss
    Participant

    I’m having trouble getting the SHIFT reply to bring up the attachments that came with the original message. Any suggestions would be appreciated. I have GroupWise 6.5.7 running. Thank you.

  • Author
    Replies
  • #8456
    Support 3
    Participant

    Sorry, we are not clear about your requirements. Could you please provide more information or steps?

    Regards,
    Advansys Support

    #8454
    jbauss
    Participant

    This was part of your Formativ Applets available and it is not working:

    12 Apr 2005 – Reply with Attachments
    Reply with Attachments lets you reply to an existing message, automatically adding any attachments found on the incoming message to the reply. After installing the solution, hold down the SHIFT key while replying to add the attachments.

    #8455
    Support 3
    Participant

    Thanks for the additional information.

    ‘Reply with Attachments’ is a Cool Solutions applet. All applets supplied to the Novell Cool Solutions Applet Central area are not supported by Novell or Advansys. No warranties are provided for the operation of the applets.

    However, our engineers tested ‘Reply with Attachments’ applet against GroupWise 8.0.1 (build date 26/08/2009) and it appear to work as expected. Please make sure to hold down the SHIFT key, prior to reply the message. The behaviour could be relate to GroupWise client, you may need to upgrade the client to latest point release.

    Regards,
    Advansys Support

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