/ Forums / Advansys Formativ / Formativ Runtime / License Registration

  • Creator
    Topic
  • #3680
    Anonymous

    Hi,

    I currently have a valid license, but I can not register formative runtime. It keeps telling me that my trial period has expired. I tried this with v1.5, v.1.5.9.5, and v1.6.0.11

    Any ideas?

  • Author
    Replies
  • #5819
    Support 1
    Participant

    This query has been answered by direct email.

    Advansys Support

    #5818
    Anonymous

    I am having this same problem, I have version 2.0.
    Please could you let me know the solution.

    eorton@glovers.co.uk

    #5820
    Support 1a
    Participant

    I’ve just tried registering Runtime V2 with the key we have on record as yours and it worked OK.

    Could you please email the key you are using to support@advansyscorp.com, and a copy of the configuration information from a machine where you can’t register the software. You can access the configuration information from the main GroupWise menu: Help | About Formativ. When the about box appears, select the configuration tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboard into a message to support.

    Thank you,

    Advansys Support

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