/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / The archive could not be indexed because the Indexer cannot be found

  • Creator
  • #4888

      After creating a archive I get this error. I can use the viewer and it will ask me if I would like to index archive after it doesn’t find one, and it goes off and creates the index. Is there some thing I can do to get it to create the index to first time?

    • Author
    • #9259
      Support 2

        We’ve seen this error on one machine, which happened to be an in-house system. While we did not discover the exact reason why this workstation installation varied from others, the problem was tracked down to the current directory changing from the program directory during the archiving process. This meant that Creator could not locate the Indexer at the end of the export and resulted in the error you describe.

        This has been resolved in Archive To Go 1.1, which is scheduled to be available within the next few weeks.


        Advansys Support

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