• Creator
    Topic
  • #4030
    Anonymous

    When a dialog box says “optimizing mailbox”, another box appears with the message: “Sorry, the applet could not be executed. Access violation at address 77F83345 in module ‘ntdll.dll. Read of address 000C9FD1”.

    This happens on multiple Windows XP with Groupwise 6.5.1.

    Any ideas?

  • Author
    Replies
  • #6900
    Support 1
    Participant

    This issue is best dealt with by direct email. Please contact us at support@advansyscorp.com. In addition, please include your identity and organization in your message, as well as the details of this problem.

    We look forward to hearing from you.

    Advansys Support

    #6901
    Support 2
    Moderator

    Novell has confirmed that the GroupWise Message.Forward API is broken in GroupWise 6.5.x (defect #
    357086), upon which the Message Monitor solution is dependent. It does work in 6.0.x, for which the solution was designed originally.

    Hopefully Novell will be able to fix this API command and include it in the official 6.5.2 release.

    Regards,

    Advansys Support

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