• Creator
    Topic
  • #3970
    pasclinaui
    Participant

    I developed a C3PO for special print purpose; If I register the dll on a platform without Formativ, I can see in the toolbar my new C3PO’s button but If i try to install my components on a “FORMATIV” workstation I can’t see my C3PO button at all !

    Is there any trick to apply when I want to include an external dll (C3PO) in a GROUPWISE & FORMATIV workstation ?

    Thank’s in advance.

    Alex CLercw

  • Author
    Replies
  • #6733
    Support 2
    Moderator

    Under normal circumstances, we know of no reason why your C3PO button integration would not display along with Formativ. We too have written other C3POs and they coexist with Formativ without a problem. So we need to identify what is specific to your C3PO and/or environment.

    To assist us troubleshoot the problem, for

    a) with the C3PO installed; and
    b) without the C3PO installed,

    please send us the Formativ configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into an email to us at support@advansyscorp.com.

    I addition, if you want us to test your C3PO in our environment, please send that to us as well.

    Regards,

    Advansys Support

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