• Creator
    Topic
  • #5063
    chapindad
    Participant

    I just purchase the product for a very important court case. I am using the local access mode. I keep getting a invalid archive even through I am pointing to the users Groupwise Archives on the network.

    PLEASE HELP ASAP!

  • Author
    Replies
  • #9704
    Support 3
    Participant

    Thanks for your post.

    Unfortunately, we haven’t had any report about this issue. Please see the feature topic below to specify additional native GroupWise Archives:

    http://www.advansyscorp.com/forums/topic/9941092511/

    Please make sure you have the read rights to the network folder. Alternatively, you could copy GroupWise archives from network into local drive then try the Archive To Go.

    Hope this helps.

    Regards,
    Advansys Support

    #9705
    chapindad
    Participant

    Thanks. I figured it out. I was clicking the archive folder itself and not one level down from it.

    #9703
    Support 2
    Moderator

    Great news, thanks for letting us know.

    Kind Regards,

    Advansys Support

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