/ Forums / Advansys Formativ / Formativ Runtime / Formative Runtime will not register on Vista and GW7

  • Creator
    Topic
  • #3809
    talwar
    Participant

    Hi

    I have just recently upgraded to Vista and had no problems installing and using the Runtime 2 and Personalised Emailer within the trial period. When I tried to register the licence which I received last year, it gives me the error message
    “Sorry – the registration process failed. Please ensure you enter the registration code exactly as supplied and try again.”

    But when I try this on a WindowXP computer, have no problems.. Any ideas/suggestions from the wise ones…

    Thanks in advance

  • Author
    Replies
  • #6285
    Support 1
    Participant

    My apologies for the delay.

    This enquiry has been replied to by direct email.

    Regards,
    Advansys Support

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.